It Support Engineer

vor 1 Woche


City of Melbourne, Österreich Syscare Vollzeit

Overview We have multiple opportunities for IT Support Engineers (Level 1 & 2) in Managed IT and Managed Security Services to provide remote support for our customers. Location Preference will be given to candidates residing near our Sri Lankan office in Wellawatte, as you may need to attend the office two to three days a week . A stable internet connection is required for remote work. About Us We are a rapidly growing, ISO-certified Australian IT Solutions Provider with offices in Melbourne, Sydney, and Brisbane. We deliver Private & Public Cloud Solutions, Managed IT, and Security Services to SMEs across Australia. We support professional training, certification, and career growth, offering a clear path to senior roles. You'll work in a friendly, professional team committed to high-quality service. Specific Skills Technical Skills: Strong understanding of Networking Concepts and Troubleshooting Skills. Expertise in Windows Desktop (Windows, macOS), Office Applications, Networking, and Printers. Windows Server / Active Directory Administration. Firewall Management & Monitoring. Hands‑on experience with Microsoft 365 (Exchange, Intune, Teams, SharePoint, OneDrive, Azure AD / Entra ID). Vulnerability Assessment & Management Incident Investigation & Response SOC & NOC experience Penetration Testing & Forensic Investigations Security Posture & Compliance Management Professional certifications (Microsoft, Cisco, EC-Council) are highly valued. What We Look For In You Strong Communication: Excellent English (written and verbal), ability to communicate with various stakeholders. Team Player: Positive attitude, proactive approach, and a strong sense of collaboration. Integrity & Confidentiality: Handles sensitive information with the utmost care. Problem‑Solving: Ability to analyze issues and propose effective solutions independently. Adaptability & Ownership: Fast learner with a dedicated mindset and strong commitment to the company. Additional Requirements Experience Requirements: Minimum two years in a similar role, preferably with a Managed Services Provider (MSP). Employment Type: Full‑time (one‑year contract) with a six‑month probation, potential for permanent placement. Training: One to two months under senior engineer supervision. Job Nature Full Time Other Benefits Attractive salary package (including super) with guaranteed bonuses. Performance‑based salary review after probation. Career advancement opportunities into senior engineering and consulting roles. How to Apply Interested candidates can send their resumes to specify "Job Title" in the subject line. Upload CV / Resume Attach your resume. Max size 2mb Allowed Type(s): pdf. #J-18808-Ljbffr



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