Retail Customer Service Officer
Vor 5 Tagen
Retail Customer Service Officer Location: Western Australia Description & Requirements Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. About the opportunity As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities. Rostered shifts between Monday – Friday | 12:00pm – 5:00pm Pay Rate $28.58 increases to $30.55 after 3 months + 12% Superannuation Enjoy the benefits of Post People Perks You’ll be Performing customer sales and service transactions with customers. Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS). Conducting and processing a number of identity services transactions, including Australian Passport Interviews. Promoting our products and services through up‑selling and cross‑selling, merchandising and other promotional activities. Assisting customers with mail lodgements and associate costs. Building rewarding relationships with customers by understanding their needs. Assisting with administrative duties such as stocktaking and record maintenance. About you You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. Have experience in customer service and/or cash handling. Be fit to lift up to 16kgs of mail regularly and stand for your shift. How we’ll deliver for you We invest in you for the long‑term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety. Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day. We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more. We’re delivering together At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier‑free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender‑equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on See what a day in the life on the Retail Team at Australia Post looks like: #J-18808-Ljbffr
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WA Retail Customer Service Pro – Cash
Vor 5 Tagen
Shire Of Harvey, Österreich Australia Post VollzeitA leading postal service provider in Western Australia is looking for a Retail Customer Service Officer. In this role, you will perform sales transactions and provide excellent customer service, supporting a team that ensures every interaction is a positive one. The ideal candidate is friendly, reliable, and ready to assist with various customer needs....
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Shire Of Harvey, Österreich EG Australia VollzeitA fuel and convenience retailer is seeking a part-time Team Member in Australind, WA. Responsibilities include delivering outstanding customer service, promoting products, and operating point of sale systems. The ideal candidate will have prior retail experience, excellent communication skills, and the ability to perform in a fast-paced environment. Benefits...
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Retail Customer Service Officer
vor 1 Tag
Parkes Shire Council, Österreich Australia Post VollzeitName Retail Customer Service Officer Site / Location Parkes Post Office Ref # Entity Australia Post Opening Date 08-Dec-2025 Suburb Parkes State Work Type Fixed Term Part Time Weekly Hours 25 Length of Assignment 6 months Description & Requirements Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that...
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Shire Of Harvey, Österreich EG Group VollzeitA major fuel and convenience retailer is seeking a Team Member for a permanent part-time position in Australind, WA. The ideal candidate will deliver excellent customer service, manage point of sale processes, and promote in-store deals. They will benefit from competitive pay rates, team discounts, and career growth opportunities. This role requires an...
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Relief Retail Customer Service Officer
vor 2 Wochen
Mornington Shire, Österreich Australia Post VollzeitRelief Retail Customer Service Officer Mornington Post Office Ref # Australia Post Opening Date: 23-Nov-2025 Mornington, Victoria Fixed Term Part Time 20 Hours per week, 6 months assignment Description & Requirements Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive....
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Auto Parts Retail Sales
vor 2 Wochen
Shire Of Harvey, Österreich GPC Asia Pacific VollzeitA leading automotive service provider in Australia is seeking a Retail Assistant for customer sales and service. This role emphasizes creating memorable experiences for customers while maintaining safety and showroom standards. The ideal candidate will possess strong customer service skills and be an enthusiastic team player. Training and career development...
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Retail Customer Service Officer
vor 3 Wochen
Council of the City of Sydney, Österreich Australia Post VollzeitDescription & Requirements Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. About the opportunity As our...
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Retail Customer Service Officer
vor 2 Wochen
City of Hobart, Österreich Australia Post VollzeitDescription & Requirements Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. About the opportunity As our...
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Customer Service Agent — In-Office Holiday Support
vor 3 Wochen
City of Melbourne, Österreich Global Retail Brands Australia VollzeitA leading homewares retailer in Melbourne is looking for enthusiastic Customer Service Agents to support the team during the Christmas period. In this full-time role, you will handle customer inquiries via phone, email, and chat, ensuring high customer satisfaction. Applicants should have prior customer service experience and strong communication skills....
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Customer Service Representative
vor 2 Wochen
Wingecarribee Shire Council, Österreich Department of Customer Service VollzeitAbout the opportunity If you are passionate about working in a customer centric team, delivering positive face to face customer service experiences and enjoy working in a fast‑paced environment, this could be the right role for you. You will deliver exceptional customer service through provision of driver license tests and other Agency Customer Service...
