Customer Experience Lead

domain Call Centre & Customer Service → Management & Support home_work Hybrid Posted 1 day ago About the Role As the Customer Experience & Relations Lead, you’ll act as the 2IC to the Customer Experience Manager & Customer Service Team Leader, supporting in the daily leadership of the customer service team while personally handling the more complex and...

At Blueberry, delivering great service isn't just about answering questions, it's about building relationships, solving real problems, and creating trust from the very first interaction. Our Customer Experience team is a huge part of that, and now we're looking for a strong, supportive leader to help them level up. Customer Experience Team Lead You'll guide...

At Blueberry, delivering great service isn’t just about answering questions, it’s about building relationships, solving real problems, and creating trust from the very first interaction. Our Customer Experience team is a huge part of that, and now we’re looking for a strong, supportive leader to help them level up. As aCustomer Experience Team Lead ,...

A leading non-profit organization in New South Wales is seeking a Customer Resolution Manager to lead and improve customer service touches within their housing division. The role requires substantial experience in customer service management, complaints resolution, and a commitment to advocate for customer voices. This position offers a chance to make a...

Projects Lead – Customer Experience Plan, development & implementation of Bayside’s Customer Experience Strategy Showcase exceptional project management leadership Permanent Full Time, 35hrs per week, 9 day fortnight (opt in) Our team At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and...

We would like to provide our internal workforce the opportunity to apply for the role of Lead Application Developer (Operation Applications). This role will report to Customer Applications Manager within the Strategy & Transformation portfolio. This is a Full-Time Permanent EA Grade 9 opportunity. The Role : Design develop and deliver applications and...

Join a reputable financial services in Sydney as a Customer Experience Designer. As part of this newly formed team, You will discover new ways of working, and an exciting range of roles to demonstrate your skills. What you will do : Lead projects including scoping to deliver customer experience insights and solutions, including pilots and proof of concepts...

A local government council is seeking a Projects Lead – Customer Experience to drive the development and implementation of customer experience strategies. The successful candidate will lead initiatives to enhance operational efficiency while managing staff performance and customer feedback programs. This position offers a flexible working environment with...

A leading jewelry brand is seeking an Operations Lead in Sydney to enhance customer service and manage retail inventory operations. The ideal candidate will have experience in high-volume retail, be data-driven, and possess strong organizational skills. Responsibilities include overseeing inventory accuracy and supporting the overall customer journey. The...

A leading project home builder based in New South Wales is seeking a Customer Service Manager to lead a team of Customer Service Coordinators and Colour Consultants. This role focuses on ensuring a seamless client experience throughout all stages of home building. The ideal candidate will possess prior leadership experience in residential construction,...