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Operations Analyst
vor 2 Monaten
As the Operations Analyst, reporting directly to the Head of Operations Advancement, you will have the ability to impact our business overall through application of your technical and business analysis skillset, making your mark in a number of ways:
Perform analysis of operational data to help the business understand the performance across team functions, processes and assets
Undertake analysis of new and existing markets to ensure our operations teams are suitably resourced and funded
Identify reporting automation opportunities and initiate or implement automation projects.
Your Day to Day
Identifying operational requirements and opportunities for improvement
Gathering information by observing workflows, reading company reports, conducting employee interviews, etc.
Apply appropriate methods to analyse relevant operations information and data
Documenting findings, preparing reports, and making recommendations
Developing new processes and procedures to enhance operations
Assist in the implementation of new ways of working
Determining efficiency of new processes
Create and manage operations reporting dashboards
Support asset management planning, and operations compliance activities
Make use of suitable tools and platforms such as CMMS/IWMS, DCS/BMS, SCADA, Security Excel, SQL, and Power BI
Other duties as required
Requirements
Experience in conducting operational reporting and analysis for asset intensive operations
Tertiary qualifications in Engineering, Science, Data Science or equivalent
Knowledge of building services and systems – mechanical, electrical, fire, controls, etc.
Analyse complex problems, identify root causes, develop and implement effective solutions
Data aggregation and processing skills, including Excel, SQL, VBA or equivalent
Data visualisation and presentation skills: Power BI or equivalent
Knowledge of facilities management
Ideally an understanding of data centre operations and processes
Strong stakeholder management skills with experience working within dispersed teams and organisational change
Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical team members
Have a sense of urgency commensurate with managing a priority/severity incident in a 24x7 environment
Ability to travel from time to time
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