Casual Retail Sales Assistant – Byron Bay
vor 2 Wochen
Date: 22/04/25 Reports to: Retail Manager Role Who We Are Founded by surfboard shaping icon Bob McTavish in 1962, McTavish is a surfing lifestyle brand born out of Byron Bay, Australia. Today, alongside son Ben, they draw on almost a century of shared design experience to handcraft a unique range of surfboards, and a premium gear range with the sole goal of motivating you to spend more time in the ocean — because we always bring the joy of a surf in with us onto land. Who We Are After We’re searching for a Casual Retail Sales Assistant with the creativity and energy to help build a surf community hub alongside our Retail Manager. You’re naturally at home with people, quality products, and surf history — and you understand that great customer service builds trust. You’re hands-on and lead with action. The Specifics A passion for the surfing lifestyle An engaging host who creates a warm, welcoming atmosphere A product expert who lives and breathes surfboards, apparel and hardware Customer-focused; always improving product knowledge and service Articulate communicator (in person and in writing) Commercially savvy and comfortable closing a sale Relevant combination of education, experience and training Responsibilities Customer Experience Welcome every customer with genuine hospitality — less “sales,” more “host” Share product knowledge with confidence and authenticity Create a relaxed, inspiring store atmosphere through music, conversation, events and storytelling Support store events (in-store and off-site): setup, pack-down, staffing Know our full range of surfboards and gear — and be excited to talk about it Merchandise the store to keep it fresh, clean, and aligned with the brand Share product stories with customers — especially our surfboard heritage Use the gear when possible so you can speak from experience Assist with curating 3rd-party products (local and surf-lifestyle brands) Stock & Systems Help manage in-store stock levels and restocking Support surfboard inventory uploads; ensure accuracy in Cin7 Coordinate with the factory and team to ensure custom orders are built to spec and on time Join a heritage surf brand known for quality, and help shape its future Ongoing development opportunities aligned to your interests Annual McTavish apparel & hardgoods credit Access to sample sales, and discounts on partner brands and events #J-18808-Ljbffr
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