QA Engineer

Company Description At Schréder, we’ve been illuminating cities, industries, and communities for over a century. As pioneers in smart, sustainable lighting, our technology powers safer streets, efficient infrastructure, and vibrant public spaces in more than 35 countries. With sustainability at the heart of everything we do, we’re helping the world transition to smarter, greener urban ecosystems—reducing energy use, cutting carbon emissions, and protecting what matters most. Be part of our mission to transform how the world lights up—creating solutions that strengthen communities, support the planet, and shape the future of intelligent lighting. Job Description We are seeking a detail-oriented and proactive Quality Assurance Engineer to join our team in a hybrid capacity. This multifaceted role combines responsibilities across warranty claims coordination and resolution, as well as product compliance. This includes hands‑on testing of electrical components, reviewing wiring and schematics, identifying product issues, supporting production teams, and ensuring compliance with electrical safety standards. The successful candidate will also play a key role in ensuring high standards of product performance, regulatory compliance, and safe work practices across our lighting products. Key Responsibilities Warranty Claims Coordination: Collaborate with the Aftersales team to analyze warranty claims, approve warranty replacements, manage return of faulty products for QA assessment, and conduct fault analysis. Product returns inspection and quotation review for repair works. Coordinate repair, rework, and refurbishment requirements for warranty replacements. Maintain detailed records on quality systems and analyze field failure data for quality reporting. Participate with internal cross‑functional teams to identify root causes and implement corrective actions. Coordinate with suppliers to arrange product credits and support root cause investigations. Manage disposition of warranty returns. Product Compliance: Provide technical guidance to ensure product compliance with relevant standards and regulations. Support compliance review of incoming goods and new products introduced to the market. Where required, review and approve test reports. Qualifications Minimum 2 years’ experience in a QA, testing, or manufacturing role related to electrical or electronic products. Diploma or Bachelor’s degree in Electrical Engineering, Electronics Engineering, or a related technical field. Trade qualification (e.g., Electrical Fitter, Electrician, or Electrical Technician) may be considered with relevant experience. Certification in Testing & Tagging, Electrical Safety, or High Voltage Testing is advantageous. What We’re Looking For Experience in product compliance, quality assurance, or after‑sales/warranty processes within a technical or manufacturing environment. Knowledge of Australian and New Zealand standards for lighting or electrical products (e.g., AS/NZS standards). Understanding of ISO 9001 Quality Management System or similar frameworks. Strong analytical and documentation skills with the ability to manage data for quality and compliance reporting. Excellent interpersonal skills with the ability to work across teams, suppliers, and service providers. Highly organized with the ability to manage multiple responsibilities and deadlines. What We Offer Work for a multidisciplinary global organisation. Competitive salary and corporate discounts. Ongoing training and development. Additional leave and bonus. Access to health and wellbeing programs. Additional Information Respect is one of our values. Our commitment to inclusivity goes hand in hand with our dedication to sustainability and the environment. Inclusivity is part of who we are, so we encourage applications from all backgrounds, communities, and industries and are committed to having a team that is made up of diverse skills, experiences and abilities. At Schréder, we commit ourselves to co‑creating an environment where passionate people work and win together, learn and have fun. Let’s join us #J-18808-Ljbffr