Customer Service Consultant

vor 3 Wochen


Adelaide, Österreich SMAART Recruitment Vollzeit

The career opportunity:

We are looking for a motivated, experienced and customer-focused Member Relationship Consultant to join an Insurance Specialist team.

In this role, you will manage and enhance member relationships, providing exceptional customer service and tailored insurance solutions. Your responsibilities will include new business generation, managing annual renewals, selling policies in line with regulatory standards, updating customer details, and supporting customers with deceased estates. This position is essential for supporting internal teams, handling post-sales operations like policy management and cancellations.

The company you will be joining:

Our client is a customer-owned banking institution dedicated to providing high-quality services, including insurance. They channel profits back into the community, enhancing their offerings and ensuring customer satisfaction.

With a culture built on empathy, teamwork, and community involvement, they partner with local charities like Foodbank SA and the Zhara Foundation – and you can get involved in these initiatives too

The benefits of this opportunity and organisation:

  • Base salary of $65,000–$70,000 + superannuation.
  • Flexible working, including two work-from-home days post-probation and flexible working hours (8 am–8 pm).
  • An additional 5 days of annual leave, including 1 mental health day per quarter and your birthday off.
  • Volunteering opportunities with trusted charity partners, where you can give back to the South Australian community.
  • A thriving social club with events to encourage business collaboration.
  • An inclusive work environment celebrating diverse cultures, allowing you the flexibility to celebrate the public holidays (paid) that matter most to you.
  • Internal awards, including annual CEO recognition and peer-voted awards.
  • Paid parental leave and additional leave options to support you personally.

The successful candidate requires:

  • Previous experience in a call centre environment with exposure to the insurance management process or a desire to learn.
  • Strong service and sales skills with the ability to guide and coach customers effectively.
  • Demonstrated alignment with the organisation’s values, including a customer-first approach, reliability, positivity, and the ability to take initiative while working independently.

If you’re passionate about building strong member relationships apply now or contact Paris at SMAART Recruitment on 08 8232 6008.



  • Adelaide, Österreich Rentokil Initial Vollzeit

    Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Adelaide on a Permanent full-time basis.This role reports directly to the Customer Service Team Lead and will see you utilise your awesome Customer Service experience to build customer relationships, work with technicians on scheduling and make...


  • Adelaide, Österreich Rentokil Initial Vollzeit

    Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Adelaide on a Permanent full-time basis.This role reports directly to the Customer Service Team Lead and will see you utilise your awesome Customer Service experience to build customer relationships, work with technicians on scheduling and make...


  • Adelaide, Österreich Rentokil Initial Vollzeit

    Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Adelaide on a Permanent full-time basis. This role reports directly to the Customer Service Team Lead and will see you utilise your awesome Customer Service experience to build customer relationships, work with technicians on scheduling and...


  • Adelaide, Österreich Medibank Vollzeit

    You're only human.It's a strange thing to say, because us humans are capable of incredible things.And at Medibank, we know our greatest potential lies in the people who work with us.We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.About the Community Team:At Medibank, we're...


  • Adelaide, Österreich Medibank Vollzeit

    You're only human. It's a strange thing to say, because us humans are capable of incredible things.And at Medibank, we know our greatest potential lies in the people who work with us.We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.About the Community Team: At Medibank, we're...


  • Adelaide, Österreich Medibank Vollzeit

    Select how often (in days) to receive an alert:You're only human.It's a strange thing to say, because us humans are capable of incredible things.And at Medibank, we know our greatest potential lies in the people who work with us.We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of...


  • Adelaide, Österreich Buscojobs AU C2 Vollzeit

    Select how often (in days) to receive an alert:You're only human. It's a strange thing to say, because us humans are capable of incredible things.And at Medibank, we know our greatest potential lies in the people who work with us.We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of...


  • Adelaide, Österreich Medibank Vollzeit

    You're only human.It's a strange thing to say, because us humans are capable of incredible things.And at Medibank, we know our greatest potential lies in the people who work with us.We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.About the Community Team:  At Medibank,...


  • Adelaide, Österreich Telstra Vollzeit

    Employment Type Permanent Closing Date 30 Dec 2025 11:59pm Job Title Telstra Retail: Customer Service & Sales Consultant Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...


  • Adelaide, Österreich Flexhive Vollzeit

    Role: Customer Care Consultant Eligibility: Australian Citizens or Permanent Residents only Hours: Anticipated 38 hours per week - 4 rotations - Adelaide: 7:30 am to 6:30 pm Working days : Monday to Friday Position Type: Permanent Salary: $58,823 + super Start Date: 24th February Paid Training/Induction: 8-12 weeks Location: Adelaide CBD (Hybrid)/ 2...


  • Adelaide, Österreich Hudson Vollzeit

    We're looking for individuals who are passionate about customer service. Join a hybrid set-up role with a leading Novated Leasing provider in Australia. A long-term employment opportunityRole: Customer Care Consultant Eligibility: Australian Citizens or Permanent Residents only Hours: Anticipated 38 hours per week - 4 rotations - Adelaide: 7:30 am to...


  • Adelaide, Österreich Medhealth Group Vollzeit

    MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands.Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support.Additionally, mlcoa is an established premier international provider of independent medical opinions and...


  • Adelaide, Österreich Medhealth Vollzeit

    Company DescriptionMedHealth is a purpose-built collection of industry-leading health, medical, and employment brands.Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support.Additionally, mlcoa is an established premier international provider of independent...


  • Adelaide, Österreich Entrée Recruitment Vollzeit

    About the Company Trading for over 70 years and winning numerous HIA awards, Routleys is a proudly South Australian family-owned business that keeps their customers at the heart of everything they do.Routleys is a long-trusted name supplying plumbing fixtures and kitchen white goods to the building industry, interior designers and home renovators.With a team...


  • Adelaide, Österreich Telstra Limited Vollzeit

    Employment Type Casual Closing Date 6 Feb 2025 11:59pm Job Title Telstra Retail: Casual Customer Service & Sales Consultant UNLEY Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...


  • Adelaide, Österreich Randstad Australia Vollzeit

    Start an exciting new career in the customer service industry!Randstad are currently seeking customer service professionals for multiple full-time positions that we have available. These positions are located within and surrounding the Adelaide CBD, allowing you flexibility to drive or use public transport.The crux of this role is providing an excellent...


  • Adelaide, Österreich Healthcare Professionals Group Vollzeit

    About the companyOur client is a rapidly growing, privately owned company making a strong impact in the healthcare sector.As a trusted supplier of high-quality equipment to hospitals, aged care facilities, and community healthcare providers, they are committed to delivering exceptional service and innovative solutions.About the opportunityAs our client...


  • Adelaide, Österreich ECH INC Vollzeit

    Multiple permanent full-time opportunities I 76 Hours per fortnight Monday to Sunday I Shifts available 7am – 7pm On site parking I Newly renovated office About ECH At ECH, we take pride in our work, our teamwork, and the positive impact we make on people’s lives. We believe our people drive our success, and how we work together is just as...


  • Adelaide, Österreich Mlcoa Vollzeit

    mlcoa Adelaide, South Australia, AustraliaCustomer Service Officer1 day ago Be among the first 25 applicantsCompany DescriptionMedHealth is a purpose-built collection of industry-leading health, medical, and employment brands.Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and...


  • Adelaide, Österreich Mlcoa Vollzeit

    mlcoa Adelaide, South Australia, AustraliaCustomer Service Officer1 day ago Be among the first 25 applicantsCompany DescriptionMedHealth is a purpose-built collection of industry-leading health, medical, and employment brands.Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and...