Controls Assurance Manager

Some career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market‑leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships. International Wealth and Personal Banking (IWPB) serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking and Wealth Management with a focus on customer‑centric propositions and innovative and efficient distribution channels. The Controls Assurance Manager will report directly into the Senior Manager, Controls Assurance and will be supporting the Chief Controls Office in ensuring controls are working effectively across the IWPB business. You will be responsible for monitoring WPB’s controls assurance framework, and requires high attention to detail, as well as strong written and verbal communication. Responsibilities Support the business by conducting reviews, monitoring the controls assurance program, and testing the effectiveness of the control environment across IWPB. Conducting controls assurance activities across IWPB, including thematic reviews, and ensuring the implementation of controls across the business. Identify and raise awareness for any gaps in controls to line manager and senior management. Conduct remediation activities relating to control weaknesses across IWPB. Strong stakeholder management skills, which will require you to engage with all lines of defence, including internal and external audit. Uphold HSBC’s values and behaviours on a daily basis. Qualifications Degree qualified in relevant discipline with relevant experience in business controls, audit (internal or external), or controls advisory High level of accuracy and attention to detail when working with competing and conflicting priorities Proven problem‑solving skills with ability to consider alternative and lateral solutions; Strong communication, presentation and influencing skills; Ability to work independently and cope with pressure and tight deadlines. Ability to understand complex concepts. Demonstrated experience in Non‑Financial Risk / Operational Risk Management and Compliance Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations. We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged. Learn more about careers at HSBC Australia – Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels. #J-18808-Ljbffr