Graduate Trainee Technical Support Assistant

Graduate Trainee Technical Support Assistant Dive into a Career in Water Management: An Opportunity Awaits at Aquatic Technologies Are you passionate about the environment, particularly water quality, and eager to kickstart your career with a dynamic and growing company? Aquatic Technologies, a leading water management company based in Carrum Downs, Melbourne, is seeking an ambitious individual to join their team. This is a fantastic opportunity for a recent graduate, or those graduating in 2026, to gain invaluable experience and grow within a supportive and innovative environment. A Flexible Path for Students and Graduates Aquatic Technologies is looking for an individual with a background in Environmental Science or Marine Science. The unique aspect of this opportunity is the flexibility offered. For a Student Graduating in 2026: Start with casual work around your studies, gradually increasing your hours during university holidays. This allows you to build your understanding of the business, products, and technical aspects of water management while earning. Flexibility is key and Aquatic Technologies is happy to work around your study commitments and exams, with prior notice. For a Recent Graduate: A full-time, office-based position is available. You will have the opportunity to immerse yourself in the technical aspects of the business, gaining hands‑on experience under the guidance of a Technical Product Expert. This flexible approach ensures a student can seamlessly transition into full-time roles post‑graduation, and a recent graduate can immediately begin making an impact in their chosen field. What Will You Be Doing? Technical Expertise : Developing a strong product knowledge base to provide technical support and advice to clients. Understanding water management strategies in various environments. Field Work : Conducting water testing, engaging directly with the environment and clients. Sales & Client Management : Preparing sales quotes and action strategies, developing client referrals, and ensuring a smooth sales process. Client Interaction : Communicating with clients in person, over the phone, and via email, building and maintaining relationships. Project Involvement : Contributing to technical project work for product development. Operational Tasks : Data entry, using basic computer programs, and preparing customer orders. Beyond the Job Description Aquatic Technologies fosters a supportive and collaborative environment where your opinion and input are highly valued. You will be treated as an equal member of the team, and the company is committed to providing on‑the‑job training to supplement your academic knowledge. Who Are We Looking For? Ideal candidates will possess the following qualities: Team Player : Ability to work effectively both within a team and independently. Self‑Driven : Proactive and motivated to achieve. Multi‑Tasking Skills : Capable of handling multiple tasks efficiently. Prioritization & Organisation Skills : Ability to prioritize tasks and effectively manage workload. Growth Mindset : A strong desire to learn and develop your skills. Dependable : Reliable and responsible with a proactive approach. Your Future at Aquatic Technologies The right candidate will have the opportunity to progress from a technical support assistant to managing their own client base. This includes undertaking fieldwork like water testing, aquatic weed spraying, and algae control, writing reports and management plans, and engaging with councils and government bodies. You will become an integral part of a small, growing business. Please note, due to the location of the company in Carrum Downs, public transport is limited, and a full driving license is essential for this role along with being competent driving long distances occasionally when required. Application Process Application Process: Interested candidates please submit a resume and a short cover letter detailing your qualifications, experience via Seek, please do not email directly. We look forward to hearing from you #J-18808-Ljbffr