General Manager

Located in either Brisbane Airport (QLD) or Melbourne Airport (VIC). AIRWAY, a proud member of the SEAWAY Group of Companies, is seeking a General Manager - National Operations to lead the operational functions of our eight freight handling facilities across Australia. AIRWAY is a leading and comprehensive Air Cargo Services Provider, specialising in the end-to-end management of diverse and time-sensitive Air Freight transportation in the domestic and international markets, which is a dynamic environment requiring a proactive mindset. We are looking for a high-calibre people and process leader – capable of making a difference. This role requires regular national travel to support the continuous improvement process at the facilities. AIRWAY and The SEAWAY Group value the contributions all of our team members bring to our business, and are a proud and committed equal opportunity employer. The Role Reporting to the Executive General Manager – Air Freight, the General Manager National Operations is a key member of the AIRWAY executive team, responsible for performance excellence at each of our operational facilities. This is a high-impact, national leadership role that demands operational expertise, strong commercial acumen, and a safety and compliance focused mindset. Our ideal candidate will have proven senior level experience in multi-site refrigerated distribution centres or warehouse operations - catering for a range of clients and products with significant seasonal variations. This role can either be based in Melbourne or Brisbane. On offer is a generous salary package, reflective the executive level skills and experience we are seeking. Key Areas of Responsibility Oversee the day-to-day operations across eight national air freight handling facilities Ensure national compliance with all relevant regulatory, safety, and industry standards Drive continuous improvement in operational efficiency, service delivery, and cost management Lead and support facility managers to achieve performance, safety, and compliance targets Monitor and manage operational budgets, profitability targets, and resource allocation Develop, implement and drive processes, and performance metrics across the business to support continuous improvement Collaborate with executive leadership on strategic planning and long-term operational goals Collaborate with HR to proactively identify and develop emerging talent and future leaders Key Skills & Qualifications Significant leadership experience across multi-site refrigerated warehouse operations (direct airfreight experience strongly preferred - but high volume refrigerated FMCG experience could also be relevant) Strong understanding of regulatory compliance requirements including WHS, RACA, 77G, AQIS, and customs/quarantine regulations Strong people leadership and management skills Strong workforce management skills including labour planning, rostering and labour hire management in line with seasonal volume demands Strong commercial acumen and a proven ability to manage budgets, costs, and profitability Ability to develop, implement and measure systems to improve operational capability and efficiency Strong communication skills and the ability to engage and build relationships at all levels Relevant tertiary qualifications in logistics, business, or operations management (desirable) Must hold (or be eligible to obtain) a current ASIC Why join AIRWAY? Full-time, permanent opportunity with an Essential Services Provider Dynamic role with scope to contribute your own expertise and flare into the role & organisation Competitive salary package on offer Exclusive staff discounts to use across hundreds of retailers How to Apply Please click the Apply button, and include your resume and cover letter in your application. Your cover letter should concisely reflect your experience related to key areas of responsibility. Confidential queries prior to applying can be directed to Please note: Applicants that we select to interview will be contacted within 2 weeks of receiving an application. If you do not hear from us within this time, please assume your application has been unsuccessful. As part of the recruitment process, the successful candidate will be required to supply 100 Points of ID, a pre-employment medical/D&A screen, and complete a National Police Check. Please note that only Australian/NZ citizens and permanent residents will be considered for this role. No Agencies please. #J-18808-Ljbffr