Operations Supervisor

Are you a hands‑on leader who thrives in a fast‑paced environment? We’re looking for an Operations Supervisor to keep our events running smoothly and our venues in top shape. Join the vibrant team at the Mackay Entertainment & Convention Centre (MECC) as our next Operations Supervisor About this opportunity As Operations Supervisor, you’ll play a key role in ensuring the smooth running of day‑to‑day venue and event operations. You’ll coordinate logistics for functions and events, manage equipment and deliveries, and lead a dedicated team to maintain the highest standards across all areas of the venue. Your hands‑on approach will be vital in event setups, stock management, and supporting both indoor and outdoor events, including those at BB Print Stadium. Key Responsibilities Coordinate and manage daily deliveries (food, beverage, event materials, waste, recycling, etc.) Oversee logistics for event equipment and vehicles (forklifts, utility carts, pallet jacks, trolleys) Lead and support event setups, pack‑downs, and venue changeovers Supervise and motivate the Operations team, Cleaners, and Function Support Officers Maintain clean, organised, and functional front‑of‑house and back‑of‑house spaces Manage stock levels and vendor orders Perform minor maintenance on venue equipment and storage areas Support outdoor event operations, including line marking and equipment logistics Step in with general cleaning tasks as needed What You’ll Need Forklift High Risk Work Licence (or willingness to obtain) Experience in commercial cleaning and safe use of cleaning chemicals QLD First Aid Certificate Elevated Work Platform High Risk Work Licence Experience in a similar role within an entertainment venue, hospitality, or warehouse environment Demonstrated ability to supervise and develop a small team QLD “C” Class Driver’s Licence Desirable Chief Warden or Building Warden Accreditation Elevated Work Platform High Risk Work Licence Experience in a similar role within an entertainment venue, hospitality, or warehouse environment Demonstrated ability to supervise and develop a small team Why work for Mackay Regional Council? Mackay Regional Council is a dynamic, progressive and financially sound local government. We have responsibility for $3.5 billion worth of assets and employ almost 1,200 dedicated staff in a vibrant, rapidly growing region where sugar, mining, beef, tourism and retail drive the economy. Mackay is located halfway between Brisbane and Cairns and is truly the heart of Queensland, covering 7,622 square kilometres of rainforest, natural parks, historic townships, miles of golden beaches and more than 70 tropical islands. The region boasts a vibrant economy offering an idyllic lifestyle on the Central Queensland coast, from picturesque beaches and island resorts to beautiful rainforests. The region has a great climate coupled with high‑quality education and health facilities. Discover more about the Mackay Region Why Work at MECC? Enjoy a range of outstanding benefits Competitive salary: $72,319.34 base annual salary Superannuation: Up to 18% (conditions apply) Generous leave: Choice of 4 or 5 weeks’ annual leave with 17.5% leave loading Flexible work arrangements: Any 5 out of 7 roster Salary sacrificing options: May be available Lifestyle benefits: Membership to a program with corporate discounts Career development: Study assistance and learning opportunities Wellbeing: Employee Assistance Program, health and wellbeing initiatives, and active social clubs Work in a dynamic region: Mackay offers a fantastic lifestyle, strong economy, and beautiful natural surroundings. How to apply If you’re proactive, organised, and passionate about delivering outstanding events and guest experiences, we’d love to hear from you To apply Prepare and submit your cover letter and resume, outlining your relevant hospitality, duty management, and event experience. If applying via SEEK, LinkedIn, or another job board, you’ll be redirected to the Mackay Regional Council Careers (eRecruit) website. Follow the prompts to submit your application. For more information, view the Position Description (PD) in the document attachments. Applications Close Thursday, 4 December 2025 Having troubles submitting your application? Reach out to one of our friendly Recruitment Officers by phoning 1300 MACKAY (1300 622 529). ***Important information for applicants To be considered for this position, all candidates must have the appropriate working rights for Australia. Your Australian work rights will be verified during the recruitment process. Applicants who progress beyond the interview stage will be required to undergo a pre‑employment process, which includes comprehensive Pre‑Employment Medical Assessments (inclusive of Drug and Alcohol testing). We are an Equal Employment Opportunity (EEO) employer, where all applicants are treated fairly and respectfully and have equal access to all available opportunities. At Mackay Regional Council, diversity is about creating a respectful and inclusive workplace that recognises our employees' unique contributions and perspectives, working together to deliver extraordinary results. Location: Mackay Entertainment & Convention CentreWork Type: Permanent Full Time #J-18808-Ljbffr