Head of Member Experience

A prominent Queensland organization is seeking a Head of Member Assistance Sales and Service Contact Centre. This leadership role involves managing the contact centre's strategic direction and daily operations to enhance member experiences. Candidates should have over 10 years of experience in contact centre leadership, preferably in the financial services...

A prominent hospitality group in New South Wales is seeking a Head of Events to create extraordinary member experiences. This role involves curating a dynamic events calendar, collaborating with various teams, and executing high-end gatherings that reflect sophistication and warmth. The ideal candidate has over 5 years of event management experience in...

A national healthcare organization is seeking a Head of Membership Engagement to join their Executive Leadership Team in Melbourne. This role will lead the membership engagement strategy, enhance member experiences, and develop strategic relationships. The ideal candidate will have senior leadership experience in membership engagement or stakeholder...

A health and lifestyle brand is seeking a Member Experience Lead to shape connections with members through lifecycle marketing and personalisation. This senior leadership role involves designing strategies that foster member loyalty while leading a high-performing team. The company promotes a flexible four-day work week and values experimentation and...

About National Trust Queensland and Currumbin Wildlife Sanctuary The National Trust of Australia (Queensland) NTAQ is a membership-based environmental charity that connects people to significant places, collections and stories. NTAQ manages a diverse portfolio including Currumbin Wildlife Sanctuary & Astra Lumina night show. As one of Queensland’s earliest...

A leading superannuation fund in Australia is looking for a GM Digital to lead the digital transformation efforts. This role involves enhancing member experiences through innovative digital solutions and fostering a strong Agile culture. The ideal candidate will possess extensive leadership experience in digital roles within the financial services sector and...

Head of Member Assistance Sales and Service Contact Centre Join to apply for the Head of Member Assistance Sales and Service Contact Centre role at RACQ. Lead the strategic transformation of a multichannel contact centre Inspire and develop high-performing teams in a purpose-driven organisation Drive innovation and operational excellence in a member-first...

A prominent hospitality group is looking for a Head of Events to curate a dynamic calendar of high-end gatherings that deliver extraordinary member experiences. The ideal candidate will have over 5 years of event management experience in hospitality or similar fields. They will collaborate with various teams and execute events that reflect sophistication and...

Head of Member Health Strategy & Planning Join us as the Head of Member Health Strategy and Planning and play a pivotal role in shaping the future of member health at HCF. About The Role As a key member of the Member Health leadership team, you will: Lead the development and execution of comprehensive health strategies that enhance member wellbeing, support...

A leading superannuation fund in Victoria is seeking a GM Digital to lead digital initiatives and enhance member experiences across digital channels. This role focuses on optimizing services, leading digital teams, and ensuring alignment with enterprise goals. Ideal candidates will have substantial experience in digital leadership within the financial...