QA AML Analyst

Join to apply for the QA AML Analyst role at Teachers Mutual Bank Limited . Drive quality and compliance in AML operations—be the expert who ensures accuracy and uplifts team capability. Newly created role due to an exciting period of growth Flexibility to WFH and our brand new Barangaroo office Join a Certified B Corp and one of the World's Most Ethical Companies About the Role We’re looking for a QA AML Analyst to join our dynamic AML Operations Team. In this role, you’ll ensure the accuracy and compliance of AML/CTF outputs, review AML analyst work, provide feedback and drive continuous improvement. Acting as a key link between Line 1 and Line 2 stakeholders, you’ll help maintain TMBL’s AML/CTF standards and uplift operational effectiveness. Key Responsibilities Conduct quality assurance reviews across AML/CTF outputs, including CDD, ECDD, PEP, TM alerts, and SMRs. Provide structured feedback and coaching to uplift team capability and reinforce quality standards. Maintain QA trackers and dashboards, identify recurring issues, and recommend process improvements. Collaborate with the AML Operations Manager to refine QA methodologies and escalation protocols. Identify knowledge gaps, create and maintain training materials and support targeted training sessions and refreshers. Partner with stakeholders across Fraud, Compliance, and Risk to address procedural weaknesses. Perform QA data analysis and prepare reports highlighting trends and recommendations. Contribute to the uplift of AML/CTF frameworks and support enhancements to systems and controls. About You You’re detail‑oriented, analytical, and passionate about quality. You thrive in a dynamic environment, enjoy problem‑solving, and have a knack for turning insights into practical actions. You’re a natural communicator who can coach others and build strong relationships across teams. Skills and Experience Solid experience in AML/CTF or Financial Crime operations, ideally in QA or a senior analyst role. Strong understanding of CDD, ECDD, PEP, TM, and SMR processes. Strong interpersonal skills with ability to deliver constructive feedback, navigate challenging conversations and manage resistance effectively. Exceptional attention to detail and ability to identify trends and systemic issues. Intermediate Excel and data analysis skills. Sound knowledge of AUSTRAC, AML/CTF Act, and governance frameworks. Ability to prioritise and manage multiple QA tasks in a fast‑paced environment. Experience supporting training and performance uplift initiatives. About us Teachers Mutual Bank Limited is one of the largest mutual banks in Australia. We are a globally‑recognised socially responsible bank with profit‑for‑purpose as our business model and philosophy. At our Bank, social responsibility is built‑in, not bolted on and drives our business practices, people, and products. We serve essential workers in education, emergency services and healthcare. We have been named one of the World’s Most Ethical Companies for ten years in a row and are a Certified B Corp Bank. Our employees embrace our organisation’s values of passion, advocacy and sustainability, and contribute to a diverse and inclusive workplace culture founded on mutual respect, equality and a focus on striving to deliver exceptional member service. We are an Employer of Choice, promote Diversity and Inclusion, and follow EEO principles by appointing on merit. How to apply Ready to make an impact? Please click the APPLY button and follow the prompts. For a confidential conversation, please contact . Teachers Mutual Bank Ltd may conduct a background or reference check (or both) as part of the recruitment process. By applying you agree to cooperate fully in those procedures and understand that an offer is subject to the satisfactory outcome of those checks, at the discretion of Teachers Mutual Bank Ltd. Seniority level Associate Employment type Full‑time Job function Quality Assurance and Analyst Industries Banking #J-18808-Ljbffr