Senior Analyst Financial Crime Operations

As Australia’s longest serving Defence financial institution, we have supported those who protect and serve our country for over 65 years. And as a member‑owned bank, we are here for our members first, helping them to achieve their financial goals with a range of competitive products and personalised service. In 2024, we were named one of the World’s Best Bank by Forbes and won Canstar’s Consumer Bank of the Year for Everyday Banking. Your Role This position is a subject matter specialist in KYC, Transaction Monitoring (TM), Enhanced and Ongoing Customer Due Diligence (ECDD, OCDD), review of Ultimate Beneficial Ownerships (UBOs). The position is responsible for improving the operational performance (process, time and cost optimisation) and assist in AML/CTF compliance activities. What You’ll Do Point of contact for advice and consultations related to KYC and KYC requirements and the Bank’s AML/CTF Program. Perform advanced KYC/CDD/EDD/OCDD checks for both individuals, non-individual accounts (KYC for companies, trusts, and SMSFs) and KYB (Know Your Business) on third party service providers and suppliers. Complete ECDD assessments for new customers and periodic assessments for all high‑risk customers. Identify areas of poor customer experience and operational inefficiencies. Drive operational excellence by quantifying a problem to identifying feasible solutions, preparing a business case and coordinate implementation of the change. Manage and update existing procedures for all financial crime operational activities (e.g., ECDD, customer screening, transaction monitoring, reporting SMR and TTR, etc.). Create checklists, and guides to complement all procedure documents. Report on KPIs associated with financial crime compliance and operations. Create and maintain a KYC/CDD knowledgebase and training for all Bank employees. Prepare modelling, forecasting and scenario analysis based on operational data for Senior and Executive Management. Assist in managing the Bank's third‑party compliance program. Assist with ongoing review and updates to the AML/CTF Program, CDD Procedures and Operational guides and Procedures, to ensure it meets evolving industry practices, regulatory guidance, and Bank’s processes and controls on mitigating ML/TF risks. Provide AML advisory support or coaching to internal business units, assisting them in identifying and managing ML/TF risks. What We're Looking For At least 5 years of experience in banking and financial services organisation, or Management consulting firm with a focus on financial crime advisory and performance improvement. Demonstrated experience in risk assessments and control evaluations. Demonstrated experience in advising on complex KYC and ECDD matters. Previous experience in designing and managing operational procedure documents. Previous experience in operational performance improvement projects targeting improved customer experience, operational efficiency or cost savings. Intermediate or advanced data analysis skills using Excel or other similar tools. Report writing for Executive Management. Benefits Staff Banking product + Services discounts Novated Leasing options 4 weeks Paid Parental + Purchased Leave option Referral Reward Program Employee Assistance Program Annual Flu Shot + Blood Donor Leave Polo Shirt provided Service Awards Why Us Australian Military Bank forms an integral part of the wider Defence community. We offer our staff competitive remuneration, discounts on banking and insurance products and ongoing learning and development programs. You will be provided with training and coaching on the job to provide you with the tools to be successful in this role. Australian Military Bank provides realistic progression opportunity nationwide and the opportunity to embrace new technologies and ways of working. Probity check As we are an Authorised Deposit Taking Institution, there is a requirement to complete the standard range of Credit, Police and Bankruptcy checks prior to commencement of employment. This is an exciting, challenging position with the opportunity to build your career with a highly trusted mutual bank. We move quickly with our interview process, if you are keen please submit your CV today #J-18808-Ljbffr