Customer Service Consultant
vor 12 Stunden
Join Domaine Homes as a Customer Service Consultant – a role within the Campbell Property Group (CPG), a leading Australian residential construction company. This position involves interacting with customers during the critical early stages of their home‑building journey in Newcastle, New South Wales, Australia. About the role As a Customer Service Consultant, you will guide customers through the pre‑construction process with professionalism, empathy, and attention to detail, ensuring clear communication and timely support throughout the pre‑construction journey. What You’ll Do Liaise with customers via regular phone calls and emails, building rapport and supporting them throughout the pre‑construction journey. Keep customers well informed of key milestones, providing clear written communication and ensuring all required documentation is delivered accurately and on time. Collaborate with internal stakeholders (sales, drafting, estimating, compliance) to gather updates and respond to customer queries. Prepare and process variations, contracts, and associated paperwork, ensuring all documentation is complete and compliant. Coordinate approvals, finance requirements, and other pre‑construction documentation to ensure smooth progression to site start. About You Proven experience in customer service, administration, or a related role within residential building, construction, or property. Strong communication and interpersonal skills, with the ability to build trust and rapport with customers. Excellent organisational skills and a sharp eye for detail, ensuring accuracy across multiple documents and tasks. Confidence using digital communication tools, CRM systems, and Microsoft Office. A proactive, solutions‑focused mindset with a genuine commitment to delivering an exceptional customer experience. What’s On Offer Competitive salary + flexible working options. Health and wellbeing perks – gym discounts, health insurance, annual nutrition & fitness check‑ins. Retail discounts across travel, groceries, and lifestyle. Savings on home builds, trades, suppliers, and utilities. Ongoing learning and development through the CPG Academy. Generous leave – including parental, volunteer, and community service leave. Wellbeing support for you and your family (EAP, financial coaching, health programs). About Us At Campbell Property Group (CPG), we’re passionate about creating better lifestyles for Australians through quality homes, communities, and services. We are committed to fostering a diverse, inclusive workplace where everyone feels safe, respected and supported, and we are proud to be an equal opportunity employer. Our Businesses Include Clarendon Homes – award‑winning, innovative homes across QLD and NSW. Domaine Homes – affordable, stylish homes designed for modern families. CPG Estates – developing vibrant, sustainable communities. Loan Market Elevate – expert financial solutions to support our customers’ property journeys. Job details Seniority level: Associate Employment type: Full‑time Job function: Other Industries: Residential Building Construction Location: Newcastle, New South Wales, Australia #J-18808-Ljbffr
-
Customer Service Consultant
Vor 2 Tagen
Newcastle-Maitland, Österreich Clarendon Residential Group VollzeitClarendon Residential Group – Beresfield NSW Campbell Property Group (CPG), one of Australia’s leading residential construction and property development companies, is looking for an experienced Customer Service Consultant to join our Domaine Homes team. As a Customer Service Consultant, you will be at the forefront of our client interactions during the...
-
Sales and Customer Service Consultant
vor 3 Wochen
Newcastle-Maitland, Österreich Medibank VollzeitOverview Medibank Charlestown, New South Wales, Australia Join to apply for the Sales and Customer Service Consultant role at Medibank It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a...
-
Health Cover
Vor 2 Tagen
Newcastle-Maitland, Österreich Medibank Private Limited VollzeitA leading health services provider in Newcastle-Maitland is seeking a Sales and Customer Service Consultant to support customers across multiple channels, including in-store and online. Ideal candidates will excel at building rapport and using technology. This full-time hybrid role offers a salary of $63,660 plus benefits like health cover discounts and...
-
Customer Service and Sales Consultant
Vor 2 Tagen
Newcastle-Maitland, Österreich Medibank Private Limited VollzeitAbout the role We have a Full-Time hybrid opportunity for a Sales and Customer Service Consultant, internally referred to as a Local Community Consultant, at our Charlestown NSW store. Key responsibilities Help customers choose the right health cover and services. Support them across multiple channels – in-store, over the phone, online, and in the...
-
Customer Service and Sales Consultant
Vor 2 Tagen
Newcastle-Maitland, Österreich Medibank VollzeitIt's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. Make a real impact in your local community. Do you love...
-
Newcastle-Maitland, Österreich Stratco VollzeitA leading building solutions company is seeking a passionate Showroom Sales Consultant in Thornton, New South Wales. This full-time role focuses on delivering exceptional customer service, maintaining stock levels, and collaborating with the retail team. Ideal candidates will have strong communication skills, an eye for detail, and a desire for...
-
Community Health Consultant — Hybrid Sales
Vor 2 Tagen
Newcastle-Maitland, Österreich Medibank VollzeitA leading health insurance company in Newcastle-Maitland is seeking a Sales and Customer Service Consultant to engage with the community and support customers in choosing health cover. This hybrid role offers flexibility with various work channels, including in-store and online. Ideal candidates will have strong customer service skills, adaptability, and a...
-
Storage Consultant
vor 3 Wochen
Newcastle-Maitland, Österreich Storage King Group VollzeitJoin to apply for the Storage Consultant role at Storage King Group We currently have a part-time position available for a Storage Consultant to join our team based in Beresfield and Raymond Terrace. Storage Consultants are key to supporting the day-to-day management of the store and work hand in hand with the management team to deliver exceptional store...
-
Customer Service Consultant
vor 2 Wochen
Newcastle City Council, Österreich Rentokil Initial VollzeitOverview We have an excellent opportunity for a Customer Service Consultant to join our team based in Newcastle on a permanent full-time basis. In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales and support....
-
Customer Service Traineeship
vor 1 Woche
Newcastle-Maitland, Österreich MIGAS Apprentices and Trainees VollzeitPosition Overview MIGAS Apprentices and Trainees – Beresfield NSW Partnered with our host Statewide Bearings , we are looking for a Customer Service Trainee who is keen to learn and work in a mechanical engineering environment while completing a BSB30120 Certificate III in Business (Customer Engagement) . This position is open to school leavers looking to...
