Commercial Insights Analyst

Join to apply for the Commercial Insights Analyst role at Tyro Payments . Why Tyro? At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers. It starts with You. Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands‑on experience, further your career, and help unleash the potential of our customers, one payment at a time. About The Role The Commercial Insights Analyst supports Finance and the broader business with high‑quality data‑driven insights, reporting, and analytical support to improve decision‑making and commercial performance. The role strengthens Tyro’s analytical capabilities and contributes to Finance transformation initiatives through enhanced reporting, automation, and strategic insights generation. What You'll Do Develop, maintain, and enhance dashboards and performance reporting (Power BI, Tableau, Workspace) to support commercial and financial decision‑making. Analyse financial, operational, and customer data to identify trends, risks, and opportunities across key business drivers. Develop and interpret SaaS‑style metrics such as LTV, CAC, churn and retention drivers, cohort analysis, and unit economics to support Tyro’s commercial insight and growth strategies. Create clear, engaging data visualisations and narratives that communicate insights effectively to senior stakeholders, including Executive and Board audiences. Collaborate across Finance, Product, Growth, Data Analytics, and other business teams to embed insights into planning, forecasting, and performance routines. Ensure high levels of data accuracy, integrity, and consistency across all reporting. Prepare and contribute to Executive and Board reporting packs, including analytics packs and performance summaries. Support and drive process improvement, reporting uplift, and automation initiatives within the Finance function. What You'll Bring Strong analytical capability with the ability to translate complex data into clear, commercially relevant insights and compelling business narratives. Ability to craft commercial stories from data, highlighting drivers, implications, and recommended actions. Proficiency in Power BI, Tableau, SQL, and advanced Excel. 2–5 years’ experience in analytics, commercial insights, business intelligence, or financial analysis roles. Demonstrated experience working with financial, operational, and customer datasets. Strong communication skills, including preparation of presentations for senior stakeholders. Nice To Haves Experience preparing materials for Executive teams, Board packs, or senior leadership analytics updates. Exposure to SaaS or subscription‑style metrics (LTV, CAC, churn drivers, retention analytics, cohort analysis, unit economics). Experience in Financial Services, fintech, or within a Finance/FP&A or Commercial Finance function. Familiarity with automation tools (e.g., Alteryx, Python, Power Query) and cloud‑based data environments (e.g., Snowflake). Proven capability in commercial storytelling—connecting data, business performance drivers, market context, and recommended actions. What’s in it for you? We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here. You’ll Also Receive A mix of in‑office and remote working Learning and career development opportunities 16 weeks paid primary carers leave 12 weeks paid secondary carers leave Annual team‑based volunteer day Birthday Leave Power Up Day (Additional day of leave) Weekly team social events, snacks, craft beer and wine, ping pong and video games Taco Tuesdays Mental health and wellness initiatives Novated leasing Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them. Still with us? If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile — you might be a fit for future roles. #J-18808-Ljbffr