Senior Platform Manager

Company Overview We've been trusted to serve Australian communities since… and grown to become a top‑30 listed company on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Australians—you’ll also see the impact of your work. About the Team As the way Australians shop continues to evolve, our Data and AI Team keeps Coles at the forefront of modern retail. We combine data, artificial intelligence, and applied engineering to reimagine how our stores, supply chain, and digital channels operate—creating smarter, more connected, and seamless experiences for customers and team members. Operating as a centralised development and enablement function within Coles Technology, the team unites product, engineering, and platform capabilities to deliver the intelligence layer of the enterprise. We serve every part of Coles—from computer vision applications that enhance in‑store experiences and reduce loss, to forecasting, optimisation, and decision‑support solutions that drive efficiency, accuracy, and agility across our supply chain, retail operations, and corporate functions. Coles serves millions of customers each week across more than a thousand stores nationwide, and our AI and data capabilities provide the intelligence that underpins how we plan, move, sell, and serve. About the Role For this exciting position within our Data and Artificial Intelligence team, we are seeking a strategic leader to work closely with the Head of Platform Engineering to define, evolve and lead the AI/ML platform strategy, architecture and roadmap to support scalable model development, deployment, monitoring and lifecycle management across the organisation. Drive implementation of best practices in MLOps, model lifecycle management, versioning, monitoring, and integration into business processes. Provide functional leadership to platform managers and governance leads who support multiple domain‑aligned squads. Foster a high‑performance culture focused on platform resilience, reusability, and governance by design. Own and evolve platform‑level AI/ML governance standards and ensure compliance with regulatory, ethical and organisational requirements, working closely with enterprise governance, legal, risk and compliance teams. Act as a key liaison between product and engineering teams, ensuring effective enablement of AI/ML capabilities while aligning with broader Data & AI platform strategies. Lead strategic decision‑making around AI/ML tooling—evaluate, procure and integrate third‑party tools while managing in‑house builds, ensuring alignment to enterprise standards and cost‑effectiveness. Ensure scalable infrastructure that supports data science experimentation, model training, deployment and inferencing at scale. Champion the internal developer experience by delivering intuitive, reliable AI/ML platform services and reusable components to accelerate delivery across squads. Lead, mentor and develop a team of senior platform and governance managers, providing strategic direction and ensuring alignment with enterprise AI/ML goals. Represent AI/ML platform vision and best practices across the enterprise. Communicate complex technical topics clearly to both technical and executive stakeholders. Partner with senior data, product, architecture and compliance leaders to ensure AI/ML initiatives are effectively governed, resourced and aligned with business strategy. Foster a culture of experimentation, technical excellence and continuous improvement in platform engineering and AI/ML practices. Drive internal education, upskilling and community development around AI/ML tooling and platform standards. Experience Required Proven years of experience in data, AI/ML or software engineering roles, with at least three to five years in platform leadership, ideally in complex corporate environments. Proven experience leading platform teams supporting AI/ML engineering and MLOps capabilities at scale. Demonstrated ability to build and scale AI/ML platforms, including CI/CD pipelines, feature stores, model registries, and governance frameworks. Strong understanding of AI/ML governance, regulatory and ethical AI considerations in enterprise settings. Experience managing cross‑functional teams, including platform engineers, infrastructure leads, governance managers, and working with data science teams. Proven background in software development and deployment (Python, Java, API development). Hands‑on experience with GenAI, agentic workflows, cloud platforms (AWS, Azure, GCP), MLOps tools, Snowflake, DataBricks, Power BI, and modern data engineering stacks. Strong understanding of Agile ways of working and enterprise delivery frameworks. Commercial Skills and Formal Qualifications Deep expertise in ML engineering, data platform architecture, CI/CD for ML, and AI model lifecycle management. Strong stakeholder engagement and influencing skills across tech and business domains. Knowledge of distributed computing tools (Spark, Kafka), data orchestration frameworks, and DevOps for AI. Strong communication skills, with ability to represent technical strategy at senior leadership levels. Education Bachelor's or Master's in Computer Science, Engineering, Mathematics, or a related field. What's in it for you? Flexible working options: We actively encourage a positive work‑life balance and provide hybrid working options. Office perks: Gym facility and fitness classes, free parking, BBQ area, mini‑Coles supermarket, fooderie hub, school holiday program and more. Discounts: Eligible team members receive a 5% discount all year round on supermarket and liquor purchases, with additional double discounts (10%) at various times throughout the year. Recognition: Give and receive recognition linked to our Coles values through the digital platform 'mythanks'. Points can be redeemed in the online shop for gifts and electronic gift cards. Learning and development: Career development programs and job‑specific training across the business. Paid parental leave: Permanent team members receive paid parental leave to support work‑family balance. Share plan: Annual team member share plan allows pre‑tax salary sacrifice deductions to purchase Coles Group shares. About the Recruitment Process We're building a gender‑equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details, visit the Recruitment Process section of our careers site or email us. #J-18808-Ljbffr