Project Manager – Customer Delivery

Project Manager – Customer Delivery (AU) Work with cutting edge AI technology, making the world a safer and more secure place. DroneShield (ASX:DRO) offers an opportunity to solve some of world’s most challenging technical problems in the rapidly growing counter-drone sector. Our customers operate in some of the most challenging and high-stakes environments in the world, including military organisations, government agencies, airports, critical infrastructure operators, and law enforcement. Protecting airspace in these settings requires technology that performs under pressure and teams that understand what’s at stake. At DroneShield, employees work at the leading edge of counter-drone innovation, helping to address real-world security challenges as drone threats continue to evolve globally. With one of the largest listed defence company market capitalisations in Australia, now part of the ASX200 index, DroneShield is experiencing a period of hypergrowth. Revenue has surged from A$57 million in 2024 to over A$190 million in 2025, representing growth of more than 400% year-on-year, with record profitability and cashflow. The total addressable global market for counter-drone is assessed at approximately $100 billion, and is currently at the nascent stage with much of the growth still to come, with DroneShield well positioned as a global market leader, and the only public listed pure-play business in this sector. The company has grown from 11 employees in 2017 to over 450 staff globally today, and is on track to reach around 550 by the end of 2026. This expansion includes investment of over A$50 million annually in R&D, a global pipeline exceeding A$2.5 billion, and continuous scaling of production capacity to meet accelerating demand. The role is based at DroneShield’s central Sydney headquarters. Overseas on-the-ground presence includes Virginia (USA), Netherlands, Denmark, Mexico and Dubai, as well as distributors in over 70 countries worldwide. About the role DroneShield is seeking a Project Manager with proven experience to join our growing Customer Delivery team in Sydney, NSW. Reporting to the Customer Delivery Manager, this role is responsible for the end-to-end coordination of project delivery activities across demonstrations, installations, training, and support. The Project Manager works closely with Field Service Engineers, Sales Directors, and broader Operations and Technical teams to ensure high-quality customer engagement and timely project execution both domestically and internationally. Responsibilities, Duties and Expectations Manage and coordinate projects from customer engagement through delivery, installation, and post-delivery support Oversee resource planning and alignment across Field Service and Technical teams Support demonstration execution and readiness, including scenario planning and on-site coordination Maintain and manage DroneShield’s planning and delivery tools Develop and manage project documentation, including delivery plans, schedules, reports, and customer communication Interface with internal stakeholders (Sales, Engineering, Logistics, FSEs) to ensure alignment on project milestones Ensure projects are delivered on time, within scope, and to the required quality standards Participate in and lead project meetings with customers and partners Support compliance with safety, quality, and site administration protocols Create an environment of continuous improvement, collaboration, and customer focus Provide direct support to the Customer Delivery Manager on project reporting, delivery risks, and customer satisfaction Qualifications, Experience and Skills Required Minimum of 2 years’ experience in a similar position within the technology industry. Confidence to manage project delivery from inception to closure People management and leadership skills Australian Citizen and able to successfully obtain and maintain a minimum Baseline Security Clearance. Experience with customer engagement in a Defence (AUSDEFCON) or critical-engineering environment is desirable Experience with the systems engineering lifecycle from concept definition and requirements management to project delivery is desirable Bachelors degree, or equivalent experience in: Science, Technology, Engineering, or Mathematics. Veterans are encouraged to apply. Note for recruitment agencies: We do not accept unsolicited candidates from external recruiters unless specifically instructed. #J-18808-Ljbffr