Emergency Medical Dispatcher
vor 1 Woche
The Emergency Medical Dispatcher (EMD) is an operational role within the QAS that works collaboratively with the Operations Centre team, the broader QAS organisation and other health care and emergency service providers. The purpose of the role is to receive emergency calls, provide essential pre-arrival advice, dispatch QAS resources and coordinate patient transport movements for the Queensland community. Key Attributes Communication & Relationships Well-developed interpersonal and communication skills including active listening, assertiveness and empathy. Ability to employ strategies to successfully de-escalate highly emotive callers/situations. Demonstrated ability to work as an effective member of a collaborative team and assist fellow team members toward the achievement of required performance objectives and customer service outcomes. Strong customer service commitment demonstrated through professional attitude and behaviour. Learning & Development Ability to rapidly acquire an understanding of the highly technical aspects of the role and all relevant QAS policies and procedures. Ability to self-reflect and incorporate feedback to continually develop personal capability and professional practice. Demonstrate an ongoing commitment to education through a proven record of tertiary study, vocational education or work relevant courses. Ability to apply reasoning, analytical and problem-solving skills in a calm manner, to assess a patient's emergent needs and determine an appropriate course of action using existing resources. Awareness of own personal triggers and limitations and a commitment to employ personal coping mechanisms to manage stress and pressure whilst maintaining operational performance. Ability to manage stress and maintain performance under pressure without a negative impact on self or others. Professional Conduct & Performance Keyboarding skills with a high level of proficiency. Demonstrated computer literacy skills in the use of available technology. Proven capability in upholding the expected standards of conduct and performance within a busy and often demanding work environment. Planning and organisational skills to effectively manage time and prioritise assigned workload. Ability to suspend judgement and personal biases in order to assist people professionally and respectfully, irrespective of their age, demographic, or socio-economic group. Operational Readiness & Fitness for Duty Demonstrate a personal commitment to maintaining medical, physical and psychological wellbeing in order to safely undertake the duties of the EMD role. Mandatory Requirements & Conditions Applicants must have a current Provide First Aid Certificate (with Cardio-Pulmonary Resuscitation component) or equivalent; or have obtained one prior to appointment. For Emergency Medical Dispatcher appointments, continued employment will be subject to the satisfactory completion of the Certificate III and Certificate IV in Ambulance Communications and meeting all required performance objectives within 12 months of appointment. All Emergency Medical Dispatchers are required to undertake a probationary period of 12 months. Continued employment is subject to satisfactory performance, achievement of the competencies within the Certificates and other mandatory training as outlined in the Ambulance Service Employee's Award - State 2016. Position may require participation in shift work (including weekends and public holidays), on-call duties and undertake overtime. #J-18808-Ljbffr
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Emergency Medical Dispatcher
vor 2 Wochen
City of Brisbane, Österreich Queensland Ambulance Service VollzeitQueensland Ambulance Service – Brisbane QLD Join Queensland Ambulance Service as an Emergency Medical Dispatcher (EMD) and play a critical role in supporting Queenslanders during medical emergencies. Whether you’re answering Triple Zero (000) calls or coordinating ambulance crews, you’ll be helping people when they need it most. What we offer...
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City of Brisbane, Österreich Queensland Government VollzeitA state government agency in Brisbane is seeking an Emergency Medical Dispatcher to handle emergency calls and coordinate medical transport. The ideal candidate will exhibit well-developed communication skills, a commitment to customer service, and the ability to manage stressful situations. Must hold a valid First Aid Certificate and be prepared for...
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Emergency Medical Dispatcher
vor 3 Wochen
Townsville City, Österreich Queensland Government VollzeitThe Emergency Medical Dispatcher (EMD) is an operational role within the QAS that works collaboratively with the Operations Centre team, the broader QAS organisation and other health care and emergency service providers. The purpose of the role is to receive emergency calls, provide essential pre-arrival advice, dispatch QAS resources and coordinate patient...
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Emergency Medical Dispatcher – 24/7 Impact
vor 2 Wochen
City of Brisbane, Österreich Queensland Ambulance Service VollzeitA vital emergency service provider in Brisbane is seeking an Emergency Medical Dispatcher. This full-time role involves answering emergency calls, providing vital support, and coordinating ambulance responses. Full training is provided, with no prior experience required. Ideal candidates will possess strong communication skills and the ability to work calmly...
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Emergency Medical Dispatcher: Calm, Coordinated Care
vor 2 Wochen
Townsville City, Österreich Queensland Government VollzeitA government organization in Queensland is seeking an Emergency Medical Dispatcher to manage emergency calls, provide advice, and coordinate patient transport for the community. The role requires strong communication, problem-solving skills, and a commitment to ongoing professional development. Interested applicants should have a current First Aid...
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Gold Coast City, Österreich Queensland Ambulance Service VollzeitA public health service in Queensland is seeking an Emergency Medical Dispatcher to handle emergency calls, provide pre-arrival advice, and coordinate patient transport. Key qualifications include effective communication, a current Provide First Aid Certificate, and the ability to manage stress. This position may require shift work and on-call duties, with a...
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Gold Coast City, Österreich Queensland Ambulance Service VollzeitEmergency Medical Dispatcher, Queensland Ambulance Service Queensland Ambulance Service – Southport QLD The Emergency Medical Dispatcher (EMD) is an operational role within the QAS that works collaboratively with the Operations Centre team, the broader QAS organisation and other health care and emergency service providers. The purpose of the role is to...
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Emergency Medical Technician
vor 3 Wochen
Council of the City of Sydney, Österreich Absolute Medical Response VollzeitAbsolute Medical Response – Sydney CBD NSW An exciting job opportunity or possibly the beginning of a new career with a continuously evolving, rapidly expanding organisation providing a variety of work environments nationally. If you are looking for a career with purpose, variety of work and diverse environments keep reading. No two shifts at AMR are the...
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Senior Medical Officer | Emergency Medicine
Vor 2 Tagen
Council of the City of Sydney, Österreich Skilled Medical VollzeitRef : Senior Medical Officer | Emergency Medicine Northern NSW This emergency department offers round the clock care to patients who are experiencing a medical emergency. The department is equipped to handle a variety of urgent health situations efficiently, ensuring timely assessment and treatment The department is staffed by experienced and highly skilled...
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Nurse Unit Manager
Vor 7 Tagen
City of Brisbane, Österreich Emergency VollzeitAbout the Role We are seeking an experienced and dynamic Nurse Unit Manager to lead our Emergency Department. As a key member of the leadership team you will oversee day-to-day clinical and resource management drive continuous improvement and ensure the delivery of high-quality patient care. Reporting to the Director of Clinical Services you will work...
