EL1 Assistant Director Complaints
vor 4 Wochen
Join our team as an EL1 Assistant Director Complaints This ongoing, hybrid role within the Governance team at The Administrative Review Tribunal can be located in either Adelaide, Brisbane, Canberra, Hobart, Darwin, Perth, Melbourne and Sydney Remuneration: The annual salary range for the position is EL1 - $117,665 - $138,493 p.a., plus a generous employer superannuation contribution of 15.4%. About the opportunity The Assistant Director Complaints works within the Governance section to ensure the efficient and effective delivery of the Administrative Review Tribunal's (ART) external complaints management function. This involves managing a small national team, providing strategic expertise and driving continuous improvement of protocols and processes. The Assistant Director, Complaints will also champion best practice in complaints management through engagement with senior management and other stakeholders across the ART. This role may involve complainants sharing sensitive or traumatic experiences. You will understand the emotional nature of this work and be prepared to engage with respect, empathy and use a trauma informed approach About you: To be successful you will: Have highly developed analytical skills, including the ability to interpret and assess conflicting or ambiguous information and draw conclusions from reports, trends and other sources. Have demonstrated ability to think strategically and work with a high level of autonomy to solve problems, undertake risk management activities and implement business improvements. Have proven leadership and management skills, with the ability to coordinate competing priorities, develop team capability and support staff dealing with complex caseloads. Have an extensive understanding, or the ability to rapidly develop an extensive understanding of the ART's operations, structure, and legislative and policy framework. Essential: The ability to obtain and maintain a baseline security clearance The Tribunal requires Australian Citizenship as a condition of engagement. All employees are required to undertake an Australian Federal Police Check and complete a health declaration. Desirable: Relevant qualifications, training or experience in complaint management More information about this position, the scope of the role, duties and required capabilities and experience, is contained within the Position Description, which is linked below and available on our Career Opportunities page. How to apply: To be considered, all applications must be submitted online via the Career Opportunities page. Please click on the job title you are applying for, click apply at the top of the page and follow the instructions on the online application. Please do not apply via SEEK Apply portal. Please submit a CV (e.g. of no more than 4 pages) and cover letter (of no more than 2 pages) addressing how your experience matches the capabilities and experience of role, referring to the Position Description. Applications close: Thursday, 27 November 2025 at 11:45pm (AEDT) Should you wish to discuss this position, please contact: Name: Lyndon Gray #J-18808-Ljbffr
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Darwin, Österreich Digital Transformation Agency VollzeitAssistant Director, Whole-of-Government Contracts, EL1 This role provides strategic and operational leadership for Whole-of-Government initiatives, including the ERP Category within the Software and ERP Marketplace. The Assistant Director will engage with agency buyers and industry sellers to achieve ERP objectives and contribute to broader program...
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Darwin, Österreich Digital Transformation Agency VollzeitAssistant Director, Whole-of-Government Contracts, EL1 Digital Transformation Agency provided pay range. A$124,015.00/yr - A$137,475.00/yr This role provides strategic and operational leadership for Whole-of-Government initiatives, including the ERP Category within the Software and ERP Marketplace. The Assistant Director will engage with agency buyers and...
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Assistant Director, Psychology Services
vor 3 Wochen
Darwin, Österreich Department of Education and Training VollzeitA governmental educational agency in Darwin seeks an experienced Assistant Director of Psychology Services. You will provide psychological expertise to enhance educators' capacity and support students facing complex behavioral challenges. This role demands knowledge in consultation and assessment within education and offers a competitive salary package. For...
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Assistant Director Psychology Services
vor 3 Wochen
Darwin, Österreich Northern Territory Government VollzeitVacancy Number : Agency : Department of Education and Training Number of Vacancies : 1 Work Unit : Student Wellbeing and Inclusion Programs and Services - Client Services Location : Darwin Primary Objective : The Assistant Director Psychology Services works within a Multi‑Tiered System of Support framework and utilise psychological expertise in education...
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Assistant Director
vor 2 Wochen
Darwin, Österreich YMCA of the Northern Territory VollzeitAbout the Y Northern Territory (Y NT) : At the Y NT we are dedicated to helping children, young people and communities thrive. Whether through our Early Learning Centres, Outside Hours School Care, Recreation Centres, Aquatic facilities, Youth Programs, Remote Pools program or Hostel we are committed to supporting Territorians in becoming connected,...
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Assistant Director Psychology Services
vor 4 Wochen
Darwin, Österreich Department of Education and Training VollzeitVacancy Number: Agency: Department of Education and Training Number of Vacancies: 1 Work Unit: Student Wellbeing and Inclusion Programs and Services - Client Services Location: Darwin Primary Objective: The Assistant Director Psychology Services works within a Multi‑Tiered System of Support framework and utilise psychological expertise in education to...
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Assistant Director
Vor 3 Tagen
Darwin, Österreich Department of Education and Training VollzeitJoin to apply for the Assistant Director - Strategic Policy role at Department of Education and Training Vacancy Number: Agency: Department of Education and Training Number of Vacancies: 1 Work Unit: Strategic Policy and Projects Location: Darwin Primary Objective: To provide quality and evidence-based policy development, analysis and advice that...
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Darwin, Österreich Ymca Of The Northern Territory VollzeitA leading community-focused organization is seeking an experienced Assistant Director for their Early Childhood Services in Darwin. You will support the Centre Director and lead the educational team, ensuring high-quality care and learning. Ideal candidates should have a Diploma in Early Childhood Education and relevant qualifications, emphasizing...
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Early Childhood Assistant Director
vor 2 Wochen
Darwin, Österreich YMCA of the Northern Territory VollzeitA leading community-focused organization in Darwin is seeking an experienced Assistant Director for their Early Childhood Services. The successful candidate will support the Centre Director and lead the educational team, ensuring high-quality care and learning. This role offers a collaborative environment and opportunities for career advancement in a...
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Assistant Director, Emergency Communications
vor 2 Wochen
Darwin, Österreich Northern Territory Police VollzeitA government agency in Darwin is seeking an Assistant Director to oversee emergency communications and performance functions. You will lead strategic planning and provide management for critical communication services while ensuring effective collaboration. Ideal candidates will have substantial call center management experience. Competitive benefits include...
