Dental Receptionist

Dental Receptionist – Join Our Taree & Tuncurry Team Be part of something exciting Smile On Clinics, with established practices in Taree and Tuncurry, is seeking enthusiastic Fulltime Dental Receptionist to join our growing team. About Us At Smile On Clinics, we’re more than just a dental practice – we’re a community. Guided by our values of Integrity, Compassion, Communication, and Teamwork, we are committed to providing world‑class dental care in state‑of‑the‑art, patient‑centred facilities. Our Taree and Tuncurry practices are equipped with the latest technology, creating environments where patients feel cared for and our team feels supported, valued, and inspired. The Role We are currently recruiting for a Full‑Time Dental Receptionist to join our dedicated team at Albert Street Dental – Smile On Taree. This is a key front‑of‑house role responsible for delivering an exceptional patient experience and ensuring the smooth, efficient operation of our reception and administrative functions. As the first point of contact for our patients, you will provide warm, professional customer service, manage appointments, handle enquiries, coordinate patient flow, and support the practice with high‑quality administrative duties. This is a full‑time permanent position designed for a motivated, organised, and people‑focused individual who thrives in a fast‑paced clinical environment. Patient Care & Communication Warm, professional interpersonal skills with a strong patient‑care focus Ability to manage enquiries, appointments, recalls, and follow‑ups with empathy and efficiency Confident communicator who can support patients throughout their visit and create a welcoming environment Proven ability to make patients feel valued, supported, and at ease Previous experience in a dental or healthcare reception role (preferred but not essential) Proficiency in appointment scheduling systems, patient records, and payment processing Strong attention to detail in administrative tasks, documentation, and data entry Ability to manage patient flow, coordinate with clinicians, and support daily practice operations Experience with HICAPS, Medicare, EFTPOS, and end‑of‑day reconciliation (desirable) Compliance, Safety & Quality Understanding of privacy, confidentiality, and accurate record‑keeping obligations Awareness of infection‑prevention standards within a clinical environment Commitment to following practice policies, procedures, and accreditation requirements Reliable, professional, and aligned with safe workplace practices Teamwork, Initiative & Professional Growth Supportive team player who works effectively with dentists, hygienists, and the wider practice team Strong organisation, time‑management, and problem‑solving skills Ability to work independently and take initiative in a fast‑paced environment Commitment to ongoing learning and professional development Why You’ll Love Working With Us Competitive pay aligned with experience Supportive, fun, and friendly team culture Ongoing training, mentoring & professional development Real career pathways with a respected, expanding dental group Whether you’re an experienced professional or just beginning your dental career, if you have a positive attitude, strong communication skills, and a genuine passion for patient care, we’d love to hear from you Career Pathways at Smile On Clinics At Smile On Clinics, we’re passionate about helping people build meaningful careers in the dental industry. Whether you’re just beginning your career journey or looking for a fresh start in a new field, we provide supportive pathways, on‑the‑job training, and professional development opportunities to help you grow and succeed. If you’re interested in exploring a career in dental care, we’d love to hear from you – please reach out to our HR team to discuss how we can support your career and professional growth. How to Apply Click ‘Apply Now’ through Seek and upload your CV/Resume along with a tailored cover letter addressing the role you’re applying for and the questions below. Application Questions – Dental Receptionist 1. What interests you about joining Smile On Clinics and working in a dental reception role? 2. Share an example of how you’ve provided exceptional customer or patient service in a reception, healthcare, or service‑based environment. 3. How do you stay organised while managing multiple front‑desk priorities such as phone calls, appointment scheduling, and patient enquiries? 4. What dental or medical scheduling systems, reception software, or practice management programs have you used in previous roles? 5. How do you ensure confidentiality, professionalism, and accurate record‑keeping are maintained in your daily reception work? 6. Describe how you support your team and contribute to a positive, patient‑centred environment at the front desk. Only shortlisted applicants will be contacted. If you have any questions about the advertised roles, please contact *******@smileon.com.au #J-18808-Ljbffr