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Property Claims Consultant

vor 3 Monaten

Sydney, Österreich GB - Global Vollzeit
Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

 

We believe that every candidate brings something special to the table, including you So, even if you feel that you’re close but not an exact match, we encourage you to apply.


Overview

Your Role

 

We are currently seeking a Property Claims Consultant to lead by example and facilitate excellence in our property claims handling. With a dedicated focus on customer service, this role will be offered on a 12-month fixed term contract offering a hybrid approach working from our Sydney CBD office or our newly opened Parramatta office and Working From Home (WFH).


How you'll make an impact

You will add value to Gallagher Bassett across the following:

  • Manage a portfolio of property claims from end to end
  • Settle claims within client service instructions, company guidelines and delegated authority whilst maintaining excellent customer service skills
  • Build and develop external business relationships
  • Achieve monthly productivity levels as designated by your Team Leader
  • Resolve complaints in accordance with company guidelines

About you

We’re interested in hearing from people who possess:

 

To excel in this role, you will be a dedicated and driven team member who thrives in a busy yet rewarding environment.

  • Minimum 2 + years Property or Home Claims experience
  • Excellent interpersonal, spoken and written communication skills
  • PC literate – Database and Microsoft Office with outstanding organisational and time management skills
  • A self-motivated individual with the ability to work autonomously
  • Energy and flexibility to work with the Corporate team, and the desire to support projects identified as being critical to the long-term business plan

If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following:

 

  • Flexible work arrangements – including WFH
  • Paid Parental Leave
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members
  • Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
  • Exciting career – as our Company grows, so do the opportunities for our people

A brief overview on GB

 

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA).  Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

 

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.

 

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

 

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job

 

To be considered for this opportunity you must have the right to live and work in Australia when applying.

 

Agency applicants will not be considered for this role.

 

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.