Customer Solutions Specialist

vor 3 Wochen


Council of the City of Sydney, Österreich Virtual Staff 365 Vollzeit

Our client is a leading industry supplier of homewares, kitchenware, gifting, specialty toys, and artificial plants. It is a powerhouse wholesaler in Australia and New Zealand. Their brands and product ranges are synonymous with sophisticated designs, innovative products, and friendly customer service. They are now looking to hire a Customer Solutions Specialist to execute processes and plans to deliver outstanding Customer Service that meets and exceeds customer and consumer expectations. Job Responsibilities Respond to Customer and Consumer inquiries via: Email Voice Messaging Social Media Process customer orders including: Email orders Phone orders Drop Shipping EDI Assist in managing back orders and holding orders. Follow up on internal requests (POD, tracking updates). Identify and resolve Transport issues and returns. Warranty and claim inquiries within the approved Delegation of Authority. Communicate effectively with Internal and External Customers. Qualifications Excellent communication abilities Proven experience in customer service roles Proficiency in managing various communication channels Strong problem-solving capabilities Knowledge of order processing systems Dedication to continuous improvement High attention to detail Good sense of humor Ability to work well under pressure Operations-focused mindset Experience in claims processing Basic knowledge of Zendesk, SAP, Netsuite Intermediate proficiency in Microsoft Suite Ideally with experience in AX CRM Benefits Permanent work-from-home set-up Dayshift (Australian business hours) Full-time job HMO Annual leave Christmas Bonus equivalent to 1 month's wage (pro-rata) #J-18808-Ljbffr



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