Retail Assistant

Grow your career in the intoxicating buzz of a living and breathing airport environment Aelia Duty Free is your retailer to shop for duty free and tax‑free goods when you fly Spoil yourself or find the perfect gift from leading brands including Johnnie Walker, Moët & Chandon, Bombay Sapphire, Viktor & Rolf, Dior and Lancôme. Experience premium goods on offer including wine, souvenirs, and local delights as well as travel retail exclusives across spirits, wine, confectionery, tech accessories, fragrance, makeup and skincare. At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate With 150+ stores across Australia & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team The Role We’re looking for Casual Retail Assistants to join our team at Cairns Airport. If you love customer service, fast‑paced environments, and making shopping fun, this is your chance to shine Requirements Mandarin or Japanese speaking highly desirable Shifts can vary: 4am‑12pm, some are 8am‑1pm, some evenings as well. Flexibility is key Valid working rights & ability to obtain an Aviation Security ID Card What You’ll Do Deliver outstanding customer service & expert product recommendations Stay ahead of trends with ongoing professional training Keep the store looking vibrant & well‑stocked Process transactions smoothly & efficiently Assist customers with queries in a friendly, professional manner What We’re Looking For Passion for customer service & sales Bilingual in Mandarin or Japanese – a great bonus Confident communicator with a positive attitude Well‑groomed & professionally presented Liquor/selling experience? Great Flexible availability on days (early mornings, nights, weekends & holidays) Perks & Benefits Parking – No one likes paying for it We offer free/subsidised airport parking for our employees Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer‑funded top‑up paid parental leave scheme + additional personal leave entitlements Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end‑of‑year bonus Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it Work in a Dynamic Airport Environment – Where no two days are the same We Value Diversity & Inclusion At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices. APPLY NOW and let’s make travel retail magic together Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr