Member Fulfilment Officer – Temp Assignment
vor 3 Wochen
Adelaide SA Purpose-Driven Member-Focused Credit Union Are you an organised detail-oriented professional with a passion for delivering exceptional member service? We're recruiting for a Member Fulfilment Officer to join a highly regarded credit union in Adelaide on a temporary assignment with strong potential to convert to a permanent role. This opportunity sits within a small friendly team that values accuracy, service excellence and genuine care for its members. About the Role As the Member Fulfilment Officer, you'll support members across a range of fulfilment processing and administrative tasks. You will be responsible for ensuring member requests are completed accurately, efficiently and with a strong service mindset. This is a member-facing role requiring professionalism, empathy and excellent communication skills. Key Responsibilities Manage fulfilment activities such as account openings/updates, documentation, member correspondence and general enquiries. Process transactions, payments, mail-outs and member instructions with a high degree of accuracy. Perform daily reconciliation tasks to ensure data integrity and correct processing. Maintain and update member records while adhering to privacy and compliance requirements. Collaborate closely with a small team to deliver seamless end-to-end member experiences. Respond to member enquiries (phone and email) with warmth, professionalism and solutions-focused communication. Identify areas where process improvements can enhance efficiency or member satisfaction. What We're Looking For Previous experience in a credit union, mutual bank or financial services environment is highly valued. Experience with the Data Action (Phoenix / BankFlex) core banking system will be strongly regarded. Strong reconciliation experience and the ability to resolve discrepancies promptly and accurately. High attention to detail, excellent data entry accuracy and a strong sense of responsibility. Confident communicator with proven experience in a member-facing or customer-service role with Credit Union. Ability to work collaboratively in a small team while managing your own workflow. Strong computer literacy and the ability to learn systems quickly. A genuine commitment to member care, community values and service excellence. Why You'll Love This Assignment Join a purpose-driven credit union recognised for its member-first values. Supportive close-knit operations team. Opportunity to add value to a small credit union team. Temp role with genuine potential to go permanent. Competitive hourly rate and temp benefits available. How to Apply If you have the experience listed above and are excited by the idea of supporting a credit-union community, we'd love to hear from you. Required Skills Data Action (Phoenix / BankFlex) Member-facing or customer-service Key Skills Corporate Paralegal Graduate Engineering Customer Service Clinical Data Management ABAP Corporate Marketing Employment Type: Full Time Experience: years Vacancy: 1 #J-18808-Ljbffr
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Real Estate Temporary Assignments
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City of Brisbane, Österreich Australian Red Cross Lifeblood VollzeitSelect how often (in days) to receive an alert: Search suburb or city: Kelvin Grove, QLD, AU, 4059 Company: Australian Red Cross Lifeblood Permanent Full-Time opportunity - 38.00 hours per week Varied shifts - Mon-Sun across a rotating roster between 6:30am to 11:30pm Salary starting from $33.96 per hour + Penalties + Super + Salary Packaging and more...
