Residential Onsite Manager

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Step into a unique live-in management opportunity where you'll oversee every aspect of our premium residential portfolio's daily operations. Based onsite with accommodation provided, you'll be the cornerstone of exceptional Building and Property Management, ensuring seamless operations and outstanding resident experiences. Reporting directly to our Operations Manager, you'll collaborate with diverse stakeholders across the property ecosystem. Success in this role requires exceptional communication skills and an ability to forge lasting professional relationships. You'll be the trusted face of our properties, balancing operational excellence with genuine care for the communities you serve. A snapshot of the role : Prepare Building Management Reports and attend Body Corporate Meetings Ensure that building procedures are maintained onsite; alongside maintaining up to date site documentation and compliance Ensuring open and on-going communication between all stakeholders to the Property (guests / tenants / owners / Body Corporate) Basic financial management such as invoice processing and raising purchase orders. Ensuring the Business’s assets are protected through high level of compliance, security and control. End to end Property Management, including Dispute Resolution and QCAT submissions and hearings as required Ensure accurate preparation of all documentation relating to residential tenancy in line with legislation including Residential Tenancies and Rooming Accommodation Act 2008 Oversee marketing of vacant tenancies and coordinating leasing inspections. Compile weekly reports to management on performance of portfolio, including but not limited to, letting pool numbers, vacancies (upcoming and current), bond trial balances, arrears, break lease, general community feedback and action items. Location : On-site –Brisbane, QLD The onsite manager is provided with accommodation for this position Ready to make your mark? Here's what we need : We're seeking a proven professional with solid experience in both Building Management and Property management. You'll bring a track record of successfully managing owner, resident and contractor relationships, backed by essential hands‑on experience in these core disciplines. Your communication skills set you apart—you're naturally customer-focused, excel at building rapport, and can translate complex situations into clear, actionable reports. Proficiency in MS Office suite is essential, as you'll be managing everything from detailed compliance documentation to stakeholder communications. The ideal candidate comes equipped with strong relationship‑building instincts and the ability to maintain professional connections across all levels. You'll need to hold a QLD Office of Fair Trading issued Registration Certificate to step into this role. What you can expect from us : As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. We value your health and wellbeing which is why we are excited to announce a whole raft of new benefits through our WHEREFIT partnership WHEREFIT provides you with access to exclusive corporate discounts of up to 40% off at leading fitness and wellbeing brands across Australia. With over 2,000 unique offers across gyms, activewear, studios, healthy meals, supplements, accessories, self‑care and more, there is something for everyone so you can perform at your best If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and / or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > #J-18808-Ljbffr