Payment Operations Specialist
Vor 3 Tagen
Join to apply for the Payment Operations Specialist role at Great Southern Bank . As our highly valued Payment Operations Specialist, you will play a critical role in safeguarding our customers and strengthening the integrity of our payment operations. In addition to completing complex processing activities, you will investigate exceptions, identify root causes, lead improvements, and support the resolution of high-risk or sensitive customer issues. You will contribute to operational resilience by sharing knowledge, coaching others, and helping the team continuously lift performance. The Payment Operations Team helps customers make high value domestic and international payments, action payment exceptions to ensure our customers received efficient transaction services, process foreign cheque presentments, action reconciliation exceptions to manage risk to the bank, and support customers in resolving card and transaction disputes. You’ll make an impact by: Performing and overseeing daily payment processing activities, ensuring accuracy, timeliness, compliance with regulatory requirements, and consistent adherence to established controls and processes. Leading the investigation of payment exceptions, system issues, and irregularities, ensuring thorough analysis, timely resolution, and identification of root-cause trends. Reviewing and resolving complex or escalated card and transaction dispute cases, providing clear rationale and ensuring customer-focused outcomes. To succeed in this role, you will have: 2+ years’ experience in payment operations, financial services operations, dispute management, or a related operational discipline. Proven capability in handling complex or escalated payment or dispute matters. Experience training, mentoring, or supporting junior team members (formal or informal). Sound understanding of payments, card operations, reconciliation processes, and operational controls. Professional, composed, and customer-centred approach. Why Great Southern Bank? Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Benefits include: Investing in your development and wellbeing, offering study leave, a day for you and professional wellbeing coaching. Access to our wellbeing centre and the flexibility to work from home two days a week. Discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more. Questions? Please contact our Talent Acquisition team at At Great Southern Bank, we’re committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. #J-18808-Ljbffr
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Payments Operations Specialist
Vor 3 Tagen
City of Brisbane, Österreich Great Southern Bank VollzeitA reputable financial institution is seeking a Payment Operations Specialist to safeguard customers and streamline payment processes. Your role will include overseeing payment activities, investigating discrepancies, and resolving disputes effectively. With at least 2 years of experience in payment operations or dispute management, you’ll contribute to...
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Payments Operations
vor 3 Wochen
City of Melbourne, Österreich Easygo Gaming VollzeitA prominent service provider in the iGaming industry is seeking a Payment Operations Specialist in Melbourne. You will monitor payment transactions, improve systems, and provide support to resolve issues. Ideal candidates are adaptive, analytical, and experienced in stakeholder management. The role includes initial full-time hours with a shift transition,...
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Payment Operations Specialist
vor 3 Wochen
City of Melbourne, Österreich GamblingCareers.com VollzeitJoin to apply for the Payment Operations Specialist role at GamblingCareers.com Do you have a passion for conducting research and monitoring transactions to ensure smooth and secure payment operations? If you answered YES, then Easygo has the next best opportunity for you! What's in it for you? Dive into the world of payments here at Easygo, with a curious...
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Payments Operations
Vor 7 Tagen
City of Melbourne, Österreich Easygo VollzeitA prominent service provider in online entertainment is looking for a Payment Operations Specialist based in Melbourne. In this role, you'll monitor online payment platforms for efficiency and security, provide support for payment-related issues, and collaborate to optimize processes. Candidates should possess strong analytical and communication skills, as...
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Payment Operations Specialist
Vor 7 Tagen
City of Melbourne, Österreich Easygo VollzeitDo you have a passion for conducting research and monitoring transactions to ensure smooth and secure payment operations? If you answered YES, then Easygo has the next best opportunity for you! What's in it for you? Dive into the world of payments here at Easygo, with a curious mind and a vigilant eye. Joining us as a Payment Operations Specialist will...
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Payment Operations Specialist
vor 3 Wochen
City of Melbourne, Österreich Easygo VollzeitDo you have a passion for conducting research and monitoring transactions to ensure smooth and secure payment operations? If you answered YES, then Easygo has the next best opportunity for you! What's in it for you? Dive into the world of payments here at Easygo, with a curious mind and a vigilant eye. Joining us as a Payment Operations Specialist will...
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Payment Operations Specialist
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City Of Joondalup, Österreich Binance VollzeitBinance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...
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Flexible Tech Support Specialist
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City of Brisbane, Österreich Global Payment Holding Company VollzeitA leading payment solutions provider in Brisbane is seeking a customer-centric Technical Support professional to help clients with technical inquiries related to Eway and Ezidebit. The role involves troubleshooting, responding to customer inquiries, and fostering long-term customer loyalty. Successful candidates will have a strong technical background and...
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Payments Operations Pro: Secure Global Transactions
vor 3 Wochen
City of Melbourne, Österreich Easygo VollzeitAn innovative service provider in the iGaming industry, based in Melbourne, is seeking a Payment Operations Specialist. This role involves monitoring payment transactions, optimizing the payment journey, and collaborating with internal teams. Ideal candidates will possess strong analytical and communication skills, and a dynamic ability to adapt in a...
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Global Payments Ops Specialist — Growth
vor 3 Wochen
City of Melbourne, Österreich GamblingCareers.com VollzeitA leading online entertainment provider in Melbourne is seeking a Payment Operations Specialist to monitor transactions and improve payment processes. You'll collaborate with teams to address issues and optimize customer payment experiences. This role requires strong analytical skills, effective communication, and adaptability. Join Easygo for significant...
