Workplace Experience Engineer
Vor 5 Tagen
Posted 09/12/2025 | Job Number 56025 | Work type Permanent - Full Time | Posting End Date 06/01/2026 About the Role | Workplace Experience Engineer – Brisbane (Permanent, Onsite – 5 days in office) We’re looking for a Workplace Experience Engineer to join our Technical Support team. In this role, you’ll play a key part in delivering exceptional end‑user technical support and enhancing workplace experiences. You’ll specialize in Unified Communication Products and Services, supporting physical meeting rooms, workplace seminars, and events. Your work will ensure seamless collaboration and communication across the organization. What You’ll Be Doing Manage incidents for reported or discovered faults involving Microsoft Teams Rooms (MTR) devices. Monitor the health of unified communication services daily, including video conferencing. Provide technical support for workplace seminars and events, including planning, setup, and post‑event feedback. Perform regular preventative maintenance on hardware and ensure firmware/software updates. Deliver concierge services for complex online meetings and high‑priority executive/board meetings. Prepare monthly reports on room utilisation and health metrics. Track stock levels and end‑of‑life (EOL) device dates. Assist with technical requests for offsite or after‑hours events. Coach and train team members on unified communication products and services. Provide second‑level support for end‑user devices and services, including MTR, desktops, laptops, peripherals, desktop client applications, mobile devices, tablets, and printers. Deliver high‑level customer service, consulting, and training across end‑user devices and communication tools. Research emerging technologies and assess their potential benefits. Support deployment and problem resolution for platform systems. What You’ll Bring Strong technical knowledge across Unified Communications, VC panels, conferencing equipment, Windows 10/11 PCs, ServiceNow, and MS Office. Experience building, deploying, and supporting VC equipment, PC images, SCCM, and hardware configurations. Excellent interpersonal skills: team‑oriented, proactive communicator, and relationship builder. Ability to plan, organise, and deliver results while meeting customer expectations. Analytical thinker with a passion for applying expertise and learning new technologies. What’s in it for you We reward our people and celebrate their success. From initiatives that develop careers to caring for our people’s health, wellbeing and futures, we provide the Viva Healthier and Happier program to offer health benefits for everyone who works at Bupa, no matter their role. We want to support our people to be the healthiest and happiest versions of themselves. At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis. #J-18808-Ljbffr
-
Workplace Experience Engineer
Vor 5 Tagen
City of Brisbane, Österreich Bupa Australia VollzeitJoin to apply for the Workplace Experience Engineer role at Bupa Australia . About the Role | Workplace Experience Engineer – Brisbane (Permanent, Onsite – 5 days in office) We’re looking for a Workplace Experience Engineer to join our Technical Support team. In this role, you’ll play a key part in delivering exceptional end-user technical support...
-
Workplace Experience Engineer
Vor 5 Tagen
City of Brisbane, Österreich Bupaoptical VollzeitAbout the Role | Workplace Experience Engineer– Brisbane (Permanent, Onsite – 5 days in office) We’re looking for a Workplace Experience Engineer to join our Technical Support team. In this role, you’ll play a key part in delivering exceptional end-user technical support and enhancing workplace experiences. You’ll specialize in Unified...
-
Workplace Experience Engineer
Vor 3 Tagen
City of Brisbane, Österreich Bupa Dental VollzeitPosted 07/11/2025Job Number 56025Work type Permanent - Full TimePosting End Date 14/11/2025 About the Role | Workplace Experience Engineer – Brisbane (Permanent, Onsite – 5 days in office) We’re looking for a Workplace Experience Engineer to join our Technical Support team. In this role, you’ll play a key part in delivering exceptional end‑user...
-
Workplace Experience Engineer
Vor 5 Tagen
City of Brisbane, Österreich Bupa Australia VollzeitA healthcare and insurance provider is looking for a Workplace Experience Engineer in Brisbane. The role involves delivering exceptional technical support for unified communication products, managing incidents, monitoring services, and providing support during workplace events. Candidates should have strong technical knowledge, experience with VC equipment,...
-
Workplace Experience Engineer: UC
Vor 5 Tagen
City of Brisbane, Österreich Bupaoptical VollzeitA leading health organization in Brisbane is seeking a Workplace Experience Engineer to enhance workplace experiences and provide exceptional technical support. You will manage incidents for Microsoft Teams Rooms, monitor communication services, and deliver high-level support for events. The ideal candidate will have strong technical knowledge in unified...
-
Civil Engineer
vor 2 Wochen
City of Parramatta Council, Österreich Engineer VollzeitA public infrastructure organization in New South Wales seeks a civil Engineer to provide expertise on water and wastewater projects. The ideal candidate will have 3-5 years of experience in civil design, specifically in water and treatment engineering. Responsibilities include ensuring project quality within timeframes and budget. This full-time ongoing...
-
City of Brisbane, Österreich Bupa VollzeitA leading healthcare provider in Brisbane is seeking a Workplace Experience Engineer to join the Technical Support team. This role is crucial for delivering exceptional end-user technical support and enhancing workplace experiences through effective management of unified communication products and services, including Microsoft Teams Rooms. Ideal candidates...
-
Eoi Engineer
vor 1 Woche
Council of the City of Sydney, Österreich Engineer VollzeitOngoing employees affected by change management plans will be given priority consideration for at grade positions. Full-time ongoing Our employees work principally in the workplace Location - Parramatta Clerk Grade 5 / 6 Salary from to plus super and leave loading Diversity and inclusion are core DPIRD values. Everyone has the right to contribute and...
-
EOI Engineer
vor 2 Wochen
City of Parramatta Council, Österreich Engineer VollzeitOngoing employees affected by change management plans will be given priority consideration for at grade positions. Full-time ongoing Our employees work principally in the workplace Location - Parramatta Clerk Grade 5 / 6 Salary from 99938 to plus super and leave loading Diversity and inclusion are core DPIRD values. Everyone has the right to contribute and...
-
City of Brisbane, Österreich Bupa Dental VollzeitA leading healthcare company located in Brisbane is looking for a Workplace Experience Engineer to enhance end-user experiences and provide exceptional technical support. The role focuses on Unified Communication Products supporting seminars and meetings, requiring strong technical knowledge across various tools and excellent communication skills. With a...
