Corporate Concierge

As a corporate building concierge for 555 Collins Exchange you’ll curate memorable exchanges from the moment someone enters our luxuriously charming welcome area. At its core this role embodies all elements of authentic service as you greet, coordinate and assist patrons and their guests. As the affable face of this venue you’ll grow meaningful connections that’ll allow people to feel not only acknowledged but a true sense of belonging. If you’re passionate about service and keen to bring your unique flair to an innovative workspace we want to hear from you What your day to day will look like: Welcoming Presence: Taking ownership of the front desk you’ll lend your expertise to assisting and coordinating tenants and their guests ensuring seamless working experiences You’ll allocate facility access via day passes and guide guests on how to make the most of their time with us Assist with arrivals ensuring appropriate security and internet access is readily available Taking pride in cultivating a welcoming environment with the warmth of fresh flowers and efficiency of an organised workspace Administration: Managing the email inbox you’ll supply timely helpful and thoughtful responses to queries throughout the day Allocating and arranging mail/parcel effectively notifying tenants as required Scheduling daily bookings and guiding guests to meeting rooms, podcast studios or the wellness centre Effortless communication with the head concierge fostering a functional and dynamic team focussed mentality Qualifications: Has at least 2‑3 years experience in high‑end customer service; experience in a 4 or 5‑star hotel is highly regarded. Seeking part‑time work arrangement – ideally 3 days per week. Thrives on building genuine client relationships and brings warmth to every interaction. Communicates with confidence and polish both in writing and face‑to‑face. Stays calm under pressure and delivers exceptional service in fast‑paced environments. Is highly organised with strong time‑management skills and sharp attention to detail. Understands (or is excited to learn about) our products, services and what sets our brand apart. Additional Information: Why you should join us: Immerse yourself in a vibrant dynamic and joyous team atmosphere Join ranks with some of Australia’s top organisations certified as a Great Place to Work Contribute to a B Corp and certified carbon‑neutral organisation committed to making a positive impact on society and the environment Achieve a balanced lifestyle through our comprehensive wellness programme and lifestyle fund Expand your skillset and career trajectory with our personalised training and professional development offerings Support to make a social and environmental impact with paid volunteer leave each year Join Our Team If you’re enthusiastic about transferring your hospitality and / or customer service skills to the corporate realm and eager to be part of a vibrant forward‑thinking team we’re excited to meet you. Keen to join but don’t tick all the boxes – Apply Anyway We understand that skills and potential don’t always fit neatly into a checklist. If you’re passionate about this role but don’t meet every single requirement we still want to hear from you. Your unique experience and enthusiasm could be just what we’re looking for At Hub Australia we are dedicated to building a diverse, inclusive and equitable workplace. We believe that our strength lies in our differences and we are committed to providing an environment where everyone is welcomed, respected and supported. We encourage applicants of all backgrounds, identities, abilities and experiences to apply as we strive to reflect the communities we serve. Remote Work: No Employment Type: Part‑time Key Skills: Bidding, Apps, Benefits, Corporate Recruitment, Android Development Department / Functional Area: Operations Experience: years Vacancy: 1 #J-18808-Ljbffr