Head of Customer Experience

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from DMCG Global Founder & Chief Innovation Officer at DMCG Global - I partner with Web3, SaaS, fintech, e-commerce, business transformation companies recruit, build,… Our client is one of Australia's leading investment trading platform in the Fintech sector. As...

Head of Customer & Banker Experience – NAB Overview Lead the future of customer & banker experience across NAB Corporate & Institutional banking, driving cutting‑edge digital and GenAI strategies and collaborating with executive leaders to deliver real change. Responsibilities Shape and deliver the vision for best‑in‑class customer and colleague...

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from DMCG Global Founder & Chief Innovation Officer at DMCG Global - I partner with Web3, SaaS, fintech, e-commerce, business transformation companies recruit, build,… Our client is one of Australia's leading investment trading platform in the Fintech sector. As...

A government-owned water corporation in Victoria seeks a Head of Customer Service. This pivotal leadership role requires leading customer service strategy, overseeing multi-channel operations, and ensuring compliance with industry standards. The successful candidate will have proven leadership experience, excellent communication skills, and the ability to...

A leading technology company in New South Wales is seeking a Head of Customer Contract Management to build strong customer relationships and ensure exceptional service delivery. The ideal candidate will have 8 years of CRM experience in the Data Centre or ICT industry, along with proven leadership skills. This role offers a dynamic work environment with...

Overview Our client is one of Australia's leading investment trading platforms in the Fintech sector. Scope of the Role As Head of Customer Success, you will set the vision and strategic goals for customer experience, focusing on driving product adoption and optimizing overall customer experience with the help of several direct reports. Responsibilities...

A leading technology company is seeking a Head of Sales Support located in Melbourne. This full-time role involves leading high impact teams to enhance customer experiences and drive operational efficiencies. Candidates should possess strong commercial acumen, strategic mindset, and proven experience in customer experience and sales leadership. The position...

Head of Customer Experience and Ancillaries Add expected salary to your profile for insights Are you an expert in revenue-generating customer interactions? We need your passion and guidance on sales development skills to drive performance. Your influence with customer experience and sales strategy will steer our teams to success! As our Head of Customer...

A leading investment trading platform in Brisbane is seeking a Manager of Customer Experience to lead their customer success function. The role involves setting the vision and strategic goals for customer experience and driving product adoption. Ideal candidates should have a background in crypto investing and proven leadership skills. Previous experience in...

Together, we can do great things We shape leading experiences across office, retail and logistics. We’re one of Australia’s largest property groups, managing $32 billion worth of assets across the country. Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our...