Front of House Officer

vor 1 Woche

City Of Mandurah, Österreich Mandurah Performing Arts Centre Vollzeit

Join Our Team as a Front of House Officer at Mandurah Performing Arts Centre About Mandurah Performing Arts Centre Mandurah Performing Arts Centre (ManPAC) is a key cultural hub for the Peel region, delivering a diverse program of performing arts, community events, exhibitions and venue hire activities. We are committed to providing high‑quality experiences for artists, audiences and community partners, supported by professional service delivery and a welcoming environment. About the Role We are seeking an enthusiastic and customer‑focused Front of House Officer to join our casual team. This role plays a critical part in delivering a safe, welcoming and professional experience for patrons, volunteers, performers and hirers during performances and events. As a Front of House Officer, you will be a key representative of ManPAC, contributing to the smooth operation of events through strong customer service, effective supervision and adherence to safety and operational procedures. Key Responsibilities Deliver high‑quality customer service to patrons, artists and venue hirers Supervise volunteers during performances and events Coordinate front of house operations, including foyer management and audience movement Monitor venue safety, security and compliance during events Enforce house policies and relevant safety regulations Liaise with technical and operational staff to support seamless event delivery Respond calmly and professionally to patron enquiries and operational issues About You To be successful in this role, you will demonstrate: Proven customer service experience in a public‑facing or fast‑paced environment Strong communication and interpersonal skills The ability to remain calm and professional under pressure A collaborative and team‑focused approach Flexibility to work evenings, weekends and public holidays An interest in the performing arts and community engagement Sound computer literacy and confidence using workplace systems A current Working With Children Check and First Aid Certificate, or a willingness to obtain these prior to commencement How to Apply To apply, please submit a covering letter and current resume. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr

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