Senior Consumer Experience Lead – CS Ops

vor 3 Wochen

Wollongong City Council, Österreich Block Vollzeit

A leading technology company is seeking a CS Group Lead - Consumer in Melbourne to manage customer service operations, enhance consumer experiences, and lead change initiatives. The ideal candidate has over 5 years of contact centre experience and strong stakeholder management skills. This role offers hybrid work options and the opportunity to be part of a dynamic team focused on customer satisfaction.#J-18808-Ljbffr

  • Customer Service Group Lead, Commerce

    vor 3 Wochen

    City of Melbourne, Österreich Afterpay Vollzeit

    Customer Service Group Lead, Commerce - Consumer Afterpay is on a mission to power an economy in which everyone wins. We empower customers to access the things they want and need while promoting financial wellness. This role lies within Afterpay’s Customer Service Group within the Commerce Consumer experience. Overview The CS Group Lead - Consumer manages...

  • Customer Service Group Lead, Commerce

    vor 4 Wochen

    Council of the City of Sydney, Österreich Afterpay Vollzeit

    Customer Service Group Lead, Commerce - Consumer Afterpay – Join a movement where everyone can win. The Role The CS Group Lead - Consumer plays a critical role in managing the success of the CS Consumer Experience function within the Afterpay / Loan Servicing Cust Ops org and its support of the overall Commerce business unit. This includes proactive...

  • Hybrid CS Group Lead, Commerce – Consumer

    Vor 6 Tagen

    Council of the City of Sydney, Österreich Block Vollzeit

    A global financial technology company is seeking a Consumer Experience CS Group Lead. This role involves managing inbound support teams, ensuring high-quality consumer experiences, and driving improvements in service delivery. The ideal candidate will have at least 5 years of contact center experience within a fast-paced environment, and excellent...

  • Customer Service Group Lead, Commerce

    Vor 6 Tagen

    Council of the City of Sydney, Österreich Block Vollzeit

    Join a movement in which everyone can win. We started a movement in which everyone can win shoppers retailers society and every person on our team. To play fair trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in 2014 in...

  • Customer Service Group Lead, Commerce

    vor 3 Wochen

    City of Melbourne, Österreich Block Vollzeit

    Remote Melbourne, Australia Remote Melbourne, Australia Req ID: R Posted 10 days ago Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and...

  • Customer Service Group Lead, Commerce

    vor 3 Wochen

    Council of the City of Sydney, Österreich Afterpay Vollzeit

    Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in...

  • Customer Experience Lead, Consumer

    vor 3 Wochen

    Council of the City of Sydney, Österreich Afterpay Vollzeit

    A leading financial technology company is seeking a CS Group Lead - Consumer to oversee and improve consumer experience operations across Australia and New Zealand. This role involves managing inbound consumer teams, ensuring compliance with service standards, and driving continuous improvement. Ideal candidates have substantial contact centre experience,...

  • Customer Service Group Lead, Commerce

    vor 3 Wochen

    City of Melbourne, Österreich Afterpay Vollzeit

    Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in...

  • Customer Service Group Lead, Commerce

    vor 4 Wochen

    City of Melbourne, Österreich Block, Inc. Vollzeit

    Remote Melbourne, Australia Remote Melbourne, Australia Req ID: R Posted yesterday Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and...

  • Customer Service Group Lead, Commerce

    vor 3 Wochen

    Council of the City of Sydney, Österreich Block, Inc. Vollzeit

    Remote Sydney, Australia Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across...