DQP Business Analyst

DQP Business Analyst (Max-Term) - WaterNSW WaterNSW Parramatta, New South Wales, Australia Ready to make a splash in your career? WaterNSW is seeking an experienced DQP Business Analyst (Full-time, Max-Term) to join our Land and Water Operations team. This is an opportunity to work with an essential organisation creating a more sustainable future for the state. This role offers the flexibility to work around life, your contribution will be valued, and you’ll be supported to build a rewarding career. Note: This is a max-term opportunity until November 2026 . Our Perks and Benefits Flexible working Work a 9‑day fortnight at Full Pay on the Enterprise Agreement Up to 16 weeks paid parental leave Fertility leave Corporate wear allowance Professional development and educational assistance Salary starting from $121,185 base + 12% super And so much more What You’ll Do Identify, scope, and document processes to meet customer needs and associated continuous improvement objectives for the business. Advise relevant stakeholders on the development of concise and mutually acceptable business processes that support and align to our organisational and strategic goals. Facilitate stakeholders in analysing, integrating, redesigning and documenting processes across the wider organisation in accordance with the WaterNSW business process structure and content standards. Gather and extract data from a wide range of business systems to implement opportunities for improved operational performance and provide input and advice on quality control, auditing, customer management (both internal and external) and reporting. Monitor, review and support DQP Portal activities and make recommendations to systematically ensure customer compliance and improve processes. What We Are Looking For Certification of Capability in Business Analysis (CCBA), Certified Business Analysis Professional (CBAP) or similar qualification or extensive experience as a business analyst. Extensive experience in the development and improvement of business processes using a systematic and quality‑controlled approach. Demonstrated experience in managing change resistance and the practical application of change management techniques to achieve commitment. Knowledge and experience in Business Process Management (BPM) tools and techniques (Process Development), continuous improvement tools and techniques (Lean, Six Sigma), problem‑solving techniques (Root cause analysis), basic project management skills (Planning and task management) and creating business reports from a data lake. Demonstrated ability to influence, and to build consensus where subject matter experts’ opinions differ to achieve outcomes. Current NSW Driver’s Licence. How We Will Support You At WaterNSW, we balance flexibility – and the way we work – with the needs of the business, our teams, and us as individuals. When it comes to working in an office, we work in a hybrid way. If you’re required to be in the field or on site, the benefits of flexibility can be achieved in other ways, such as through a condensed work week. We are proud to be a WORK180 Endorsed Employer and are committed to providing equal opportunities for women. More About Our Team / Culture: No matter how or where you work, safety is the number one priority. This means the physical and mental safety of you, your colleagues, and the public. Who is WaterNSW? WaterNSW operates the state’s dams, capturing and storing water and then supplying it ready for distribution – for the environment, agriculture, industry and the community. With 41 major dams and hundreds of waterways across the state, we play a vital role at the source of the state’s water, delivering two thirds of all water used in NSW. We’re the people taking care of the state’s water at the source – capturing, storing, delivering. Find out more at waternsw.com.au. For more information, please reach out to: Jasmine Choong Applications for this position will close on 12th December 2025, 5:00 pm . We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant. #J-18808-Ljbffr