Customer Contact Officer
vor 2 Wochen
Customer Contact Officer - Work From Home Job Type: Permanent position | Casual position Job Description Our employer is seeking dedicated Customer Contact Officers to join their team, providing exceptional service to National Disability Insurance Agency (NDIA) customers. This is a full time, 100 percent work from home role, offering 38 hours per week on a rotating roster between 8am and 8pm, Monday to Friday. Responsibilities Provide customer service via phone. Handle inbound calls, addressing queries and resolving issues. Log all customer interactions accurately in the required systems. Identify and escalation issues as needed. Liaise with internal and external departments. Stay updated with products, processes, and troubleshooting procedures. Maintain confidentiality and adhere to policies and procedures. Requirements Strong telephone and computer skills. Ability to handle challenging calls with empathy and resilience. Excellent customer service orientation and communication skills. Ability to work in a structured environment with strict schedules. Must pass the NDIA pre employment Integrity Check. Support and Development Access to online resources and support from team leaders. Regular feedback and coaching sessions. Encouragement to take breaks and use Employee Assistance Programs (EAP) after tough calls. These roles are in high demand. Take this opportunity to become a part of a supportive and dynamic work environment. Apply today to make a difference in the lives of NDIA customers. #J-18808-Ljbffr
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Customer Contact Officer
vor 5 Stunden
City of Moreton Bay, Österreich COFF - Strathpine VollzeitJob Type: Permanent position | Casual position Job Description Outbound calls to existing charity supporters. No cold calls. Join Australia's leading charity-focused contact centre that values passion and potential over paperwork. Schedule: 9-day fortnight, enjoy a long weekend every second week. Resilience and enthusiasm required. Team players eager to...
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Remote Customer Support Specialist
vor 2 Wochen
Deception Bay, Österreich COFF - Deception Bay VollzeitA customer service organization is seeking dedicated Customer Contact Officers to provide exceptional service to National Disability Insurance Agency (NDIA) customers. This full-time, remote position offers 38 hours per week with a rotating roster. The ideal candidate should possess strong telephone and customer service skills, and must pass a pre-employment...
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Deception Bay, Österreich Certis VollzeitA government security firm in Queensland is seeking a full-time Security Officer to support Services Australia sites. This role offers a professional daytime position with no late nights or weekends. Responsibilities include managing access and incidents, delivering customer service, and ensuring safety at service centers. Candidates must have a QLD Security...
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Office & Customer Support Specialist
vor 7 Stunden
Hervey Bay, Österreich FCF Fire and Electrical VollzeitA trusted fire and electrical services provider is looking for an organised and friendly Customer & Administration Support Officer in Hervey Bay, Queensland. You will be the first point of contact for customers and support field technicians, ensuring smooth operations while delivering outstanding service. Ideal candidates will have excellent communication...
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Customer Support Officer
vor 7 Stunden
Hervey Bay, Österreich Advanced Personnel Management VollzeitAdvanced Personnel Management – Pialba QLD Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and bring empathy, integrity and results-driven energy to every interaction? If so, we want you on our team! About the Role As a Customer Service Officer, you’ll be the first point of contact for our...
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Customer & Administration Support Officer
vor 7 Stunden
Hervey Bay, Österreich FCF Fire and Electrical VollzeitCustomer & Administration Support Officer Are you organised, friendly, and love being the go-to person who keeps things running smoothly? Join FCF Fire & Electrical – Wide Bay, a locally operated team that’s part of one of Australia’s most trusted names in fire, electrical, and safety compliance. We’re expanding and looking for an Office superstar...
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Front Of House Team Member
vor 5 Stunden
Deception Bay, Österreich H Cafe & Bar Deception Bay VollzeitH Cafe & Bar Deception Bay – Deception Bay QLD H Cafe & Bar Deception Bay is hiring a Casual/Temporary Front Of House Team Member role in Deception Bay, QLD. Apply now to be part of our team. Requirements for this role: Flexible hours available No experience required for this role H Cafe & Bar Deception Bay is looking for casual Front-of-House All Rounder...
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Rehabilitation Consultant
vor 2 Wochen
Deception Bay, Österreich ClearCompany VollzeitAbout Us Be part of a team that’s helped over 824,000+ Australians live better lives. We deliver tailored rehabilitation and disability services that promote wellbeing, recovery, and successful return to work. About You Qualified in Rehabilitation Counselling or Masters in Psychology Registered with ASORC or AHPRA Full working rights + Australian...
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Retail Customer Service Officer
vor 4 Wochen
Hervey Bay, Österreich Australia Post VollzeitName Retail Customer Service Officer Site / Location Hervey Bay Post Office Ref # Entity Australia Post Opening Date 13-Nov-2025 Suburb Work Type Casual Description & Requirements Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment,...
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Medical Assistant | Deception Bay | Casual
Vor 6 Tagen
Deception Bay, Österreich ForHealth Group VollzeitMedical Assistant | Deception Bay | Casual 2 days ago About ForHealth At ForHealth, we’re committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we’re focused on innovation,...