Customer Contact Officer

vor 2 Wochen


Deception Bay, Österreich COFF - Deception Bay Vollzeit

Customer Contact Officer - Work From Home Job Type: Permanent position | Casual position Job Description Our employer is seeking dedicated Customer Contact Officers to join their team, providing exceptional service to National Disability Insurance Agency (NDIA) customers. This is a full time, 100 percent work from home role, offering 38 hours per week on a rotating roster between 8am and 8pm, Monday to Friday. Responsibilities Provide customer service via phone. Handle inbound calls, addressing queries and resolving issues. Log all customer interactions accurately in the required systems. Identify and escalation issues as needed. Liaise with internal and external departments. Stay updated with products, processes, and troubleshooting procedures. Maintain confidentiality and adhere to policies and procedures. Requirements Strong telephone and computer skills. Ability to handle challenging calls with empathy and resilience. Excellent customer service orientation and communication skills. Ability to work in a structured environment with strict schedules. Must pass the NDIA pre employment Integrity Check. Support and Development Access to online resources and support from team leaders. Regular feedback and coaching sessions. Encouragement to take breaks and use Employee Assistance Programs (EAP) after tough calls. These roles are in high demand. Take this opportunity to become a part of a supportive and dynamic work environment. Apply today to make a difference in the lives of NDIA customers. #J-18808-Ljbffr


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