Technical and Quality Control Specialist

Technical and Quality Control Specialist Join to apply for the Technical and Quality Control Specialist role at Allianz Australia About The Role Train all new starters and existing team members on our Self-Insurance systems (Solv, Figtree, and SIMS) Engage with the above platforms to attend training and build training for Allianz on these systems Assist in reviewing data errors and audit findings for internal QAs and self-audits annually Attend regulatory workshops, information days, SIRA conferences, as well as the Self Insurance Association events we are members of Following attendance to the above, then feed all the learning back to the Self-Insurance team and build it into our resource library and training Review all new claims and any existing that come in to ensure the key compliance is met in NSW for our current and future clients The same as above for WA and QLD to align them with best practice of Case Management Provide Technical advice/support to the Case Managers in the team and assist with sign offs on decisions and independent reviews/opinion on controversial compliance concerns Monitor SIRA guidelines and changes then pass on to the greater team Review all portfolios to ensure IMP’s/RTW plans are specific to the worker Develop and provide training to the team on specific, holistic IMP’s and RTW plans as well as any additional technical requests and Early Intervention importance Ensure the correct workflows are in place for SIMS, Solv and Figtree. Additionally working with these providers to ensure these workflows are implemented Track remediation plans and ensure requirements are being met Assist with the onboarding of new clients and reviewing inherited claims for strategy, data quality and risk assessments. About You Bachelor's degree in a relevant field such as Insurance, Risk Management, Business Administration, or a related discipline Proficiency in Self-Insurance systems such as Solv, Figtree, and SIMS, with the ability to develop and deliver training programs on these systems Familiarity with SIRA guidelines and compliance requirements for NSW, WA, and QLD, including PIAWE and liability, with the ability to monitor changes and ensure adherence Expertise in reviewing claims to ensure compliance and aligning claims management practices with best practices in Case Management, including individualized IMPs/RTW plans. Experience in onboarding new clients and reviewing inherited claims for strategy, data quality, and risk assessments, with the ability to track remediation plans Strong communication skills for engaging with team members and stakeholders, with the ability to build and maintain a resource library and training materials based on industry insights A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape Benefits And Perks Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance. Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. Financial and Well‑being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program – own a piece of your employer For more details about our benefits, visit the Allianz Careers site. About Allianz Group Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Adjustments and Support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation. Seniority level Entry level Employment type Full-time Job function Quality Assurance Industries Financial Services and Insurance #J-18808-Ljbffr