Workplace Technology Engineer

At Melbourne Archdiocese Catholic Schools Ltd (MACS) we envision every student to be inspired and enabled to flourish and enrich the world. MACS is the largest Catholic school system in Australia. We own, govern and operate approximately 300 Catholic schools, employ over 17,000 staff and serve more than 118,000 students and their families in the Archdiocese of Melbourne. It is an exciting time to join MACS, where we are transforming to bring to life our recently launched strategic plan: MACS 2030: Forming Lives to Enrich the World. It is an exciting time to join MACS, where we are transforming to bring to life our strategic plan - MACS 2030: Forming Lives to Enrich the World that will help all MACS staff come together to make the most of what a Catholic education has to offer so that we have the greatest and most distinctive impact in our classrooms, staffrooms and schools communities. More details on the MACS strategy can be found here. WHY WORK FOR US? Professional development opportunities with a defined personalised annual budget Access to flexible working arrangements, which include working from home arrangements You will work in a tight-knit, supportive team to ensure you succeed in your role Employee Assistant Program (EAP) supported by Mental Health First Aiders in the workplace, providing a safe and caring environment to our staff and students The MACS Code of Conduct (the Code) embodies our collective commitment to fostering a positive and supportive work environment that prioritises the health, safety and wellbeing of everyone, inspired by our Catholic faith. We ask that all staff read and understand the Code and model the behaviours that are expected of us. This is more than your typical desktop support or Level 2 Service Desk role. It’s a role built for ambitious future superstars who want to grow beyond ticket‑churning support into a trusted advisor who understands people. MACS offers a flexible, fun work environment and we invest in your future with paid training and other incentives. The Workplace Technology Engineer is responsible for ensuring that the IT infrastructure and services supporting MACS and VCEA’s online platforms operate securely, efficiently and in compliance with availability requirements. This role will also contribute to projects that deliver new or enhanced IT services for MACS and VCEA. The Workplace Technology Engineer will also be required to develop and maintain comprehensive documentation of MACS systems and infrastructure, whilst maintaining excellence in service delivery. WHAT YOU WILL DO Manage endpoints across Windows, macOS, iOS, and Android using Intune, JAMF, and provisioning tools. Adept at enforcing policies, automating workflows, managing SOE’s and supporting operations. Oversee application lifecycle and automation using PowerShell, Bash, and Microsoft Graph API to package, deploy, update, and retire apps. Lead advanced troubleshooting efforts, acting as a senior escalation point to resolve complex endpoint and application issues using diagnostic tools and structured methodologies. Monitor and report on endpoint health using Intune, Endpoint Analytics, and Power BI, generating insights and trends through automated dashboards and data‑driven reporting. Support Azure Virtual Desktop environments, including host pool configuration, FSLogix profile management, and integration with endpoint management and Microsoft cloud infrastructure. ABOUT YOU Strong technical communication and customer focus with the ability to translate complex technical information for non‑technical users, while exercising patience, empathy, and a solutions‑oriented mindset. Advanced troubleshooting and support with Level 2/3 experience resolving hardware and software issues using tools like SCCM and Intune, backed by strong analytical and problem‑solving skills. Experience with application packaging and deployment includes creating, deploying, and managing complex application packages (e.g. Adobe, Power BI, Canva, Win32) using Intune and scripting techniques such as PowerShell. Experience with Windows Autopilot, INTUNE enrollment and co‑management with Configuration Manager. Microsoft Intune (including Intune Suite), Endpoint Manager, policies, compliance, app deployment, updates (Windows Update for Business). Experience in automation and Device Lifecycle Management with proficiency in Power Automate and Power Apps, along with provisioning, patching, compliance, and retirement of devices. Expertise in Cloud & Virtual Desktop Infrastructure including implementing, administering, and monitoring Azure Virtual Desktop environments and associated services like Azure AD and Windows Autopilot. HOW TO APPLY Please refer to the position description for further details about the role and the Key Selection Criteria. Click APPLY to submit your application. If you have any queries about this role, they can be directed to our HR team by email ***********@macs.vic.edu.au You will need to provide: An up‑to‑date Resume. A cover letter addressing the Key Selection Criteria, limited to two pages. Note: MACS is committed to the safety, wellbeing and protection of all children in our care. The successful candidate must hold or acquire and maintain a Victorian Institute of Teaching (VIT) and/or Working with Children Check and must be willing to obtain and maintain a National Criminal History Check. Candidates must hold full Australian Working Rights and provide evidence of this. Privacy Collection Notice – Job Applicants MACS collects your Personal information to assess your application and suitability for employment. By submitting your Personal information, you consent to the use and disclosure of your Personal information for the purpose of being considered for employment at MACS. Applicants can withdraw their applications at any time during the recruitment process For further details, please see the full Privacy Collection Notice here APPLICATIONS CLOSE 4.00pm Monday, 15 December 2025 #J-18808-Ljbffr