Customer Service Officer
Vor 3 Tagen
Customer Service Officers – Land Revenue Services Division Multiple fixed-term roles in the Land Revenue Services Division Salary $60,295 plus 12% superannuation – VPS Grade 2 Based in Ballarat, with hybrid working arrangements What we offer The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies. We aim to develop our people to achieve great outcomes for the Victorian community. We offer flexible working arrangements and a workplace culture that is rewarding and productive, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable. We are an equal opportunity employer that is committed to providing an inclusive, accessible and safe working environment. Find out more about working at the SRO at sro.vic.gov.au / careers, or via our LinkedIn page. The opportunity Based at the state‑of‑the‑art Ballarat GovHub, which is centrally located, the Customer Service Officer is responsible for supporting the administration of various revenue lines, including updating and maintaining the customer database, supporting effective and efficient customer services and reaching agreed key performance indicator targets. Reporting to a Team Leader, you will be responsible for : Handling routine customer enquiries by correspondence, email and phone. Accurately updating and maintaining customer databases. Achieving agreed performance targets. Who we are looking for To be successful in this role, you will have : A passion and commitment for delivering quality customer service. Strong written and verbal communication skills. A focus on results, with the ability to operate in a deadline‑driven environment where you are expected to problem‑solve and achieve outcomes. Sound computer literacy skills. How to apply Submit an application via the 'Apply now' button by pm on Tuesday, 16 December. You will need to upload a cover letter and a current resume. More information You can find out more about this role via the position description. You can also contact Scott Leggo, Team Leader on If you require any adjustments to assist you throughout the recruitment process, or you need a copy of this advertisement in an accessible format, email Please note, as part of our selection process, we conduct pre‑appointment checks including those related to references, identity, qualifications, work history, work visa, and police record history. This role is subject to a probation review. #J-18808-Ljbffr
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Customer Service Officer
Vor 7 Tagen
Ballarat, Österreich State Revenue Office VollzeitCustomer Service Officers – Land Revenue Services Division Multiple fixed-term roles in the Land Revenue Services Division Salary $60,295 plus 12% superannuation – VPS Grade 2 Based in Ballarat, with hybrid working arrangements What we offerThe State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes,...
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Customer Service Officer
vor 2 Wochen
Ballarat, Österreich Uniting Careers VollzeitKey Information Internal opportunity in the Housing and Homelessness team Full-time Ongoing position Based in Wendouree Your new role As the Customer Service Officer (CSO) you will be a central point of contact for all the Karrung clients staff and people visiting the this role you will provide support and customer service for the program and members of the...
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Retail Customer Service Officer
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Ballarat, Österreich Australia Post VollzeitName Retail Customer Service Officer Site / Location St Ives Post Office Ref # Entity Australia Post Opening Date 19-Nov-2025 Suburb St Ives State Work Type Fixed Term Part Time Weekly Hours 25 Length of Assignment 12 months Description & Requirements Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses...
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Hybrid Customer Service Officer – Land Revenue
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Ballarat, Österreich State Revenue Office Victoria VollzeitA government agency in Ballarat is seeking Customer Service Officers for fixed-term roles within the Land Revenue Services Division. You will handle customer enquiries, maintain databases, and meet performance targets in a hybrid working environment. The ideal candidate should possess strong communication skills and a commitment to quality service. This role...
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Ballarat, Österreich Central Highlands Water VollzeitCentral Highlands Water is a major regional employer and we want you to join us! About us At CHW we provide drinking water sewerage trade waste and recycled water services to residents and businesses in the Central Highlands region of Victoria. We are a public sector employer with a proud history spanning more than 150 years of supporting regional prosperity...
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