Senior Night Guest Service Agent
vor 3 Wochen
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description We are seeking a dedicated and experienced Senior Night Guest Service Agent to join our team at Oaks R Suites Geelong. This is a full‑time night shift position, working Sunday to Thursday from 11:00 PM to 7:00 AM. As the Senior Night Guest Service Agent, you will be the primary point of contact for guests during overnight hours, ensuring smooth operations and delivering exceptional service throughout the night. Key Responsibilities Oversee front desk operations during night shifts, including check‑ins and check‑outs. Respond promptly to guest inquiries and resolve issues with professionalism. Monitor property security and ensure guest safety during overnight hours. Handle reservations, payments, and administrative tasks accurately. Provide guidance and support to junior team members when required. Qualifications Previous experience in a guest service or front office role, preferably in hospitality. Strong communication and problem‑solving skills. Ability to work independently and maintain a calm, professional demeanor under pressure. Flexibility to work overnight shifts consistently. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work‑life balance: Career Growth : Learning and developmentprograms to boost your career. Exclusive Hotel Deals : 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks : International accommodation discounts across our hotel brands. Retail Rewards : Cashbackand discountsat 400+ top retailers in AU/NZ. Experiences : Discounted entertainment and activities. Banking and Insurance : Exclusive health insurance offers and workplace banking benefits. Generous Leave : Parental and birthday leave. Wellness Boost : EAP and tailored wellness support Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand. #J-18808-Ljbffr
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Senior Night Guest Service Agent
vor 2 Wochen
Geelong, Österreich Oaks Hotels, Resorts & Suites VollzeitJob Description We are seeking a dedicated and experienced Senior Night Guest Service Agent to join our team at Oaks R Suites Geelong. This is a full‑time night shift position, working Sunday to Thursday from 11:00 PM to 7:00 AM. As the Senior Night Guest Service Agent, you will be the primary point of contact for guests during overnight hours,...
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Senior Night Guest Service Agent
vor 3 Wochen
Geelong, Österreich Oaks Hotels VollzeitJob Description We are seeking a dedicated and experienced Senior Night Guest Service Agent to join our team at Oaks R Suites Geelong. This is a full-time night shift position, working Sunday to Thursday from 11 : 00 PM to 7 : 00 AM. As the Senior Night Guest Service Agent, you will be the primary point of contact for guests during overnight hours, ensuring...
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Senior Night Guest Service Agent
Vor 6 Tagen
Geelong, Österreich Oaks Hotels, Resorts & Suites VollzeitMinor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe,...
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Geelong, Österreich Minor International VollzeitA leading hospitality group in Geelong is seeking a Senior Night Guest Service Agent to manage front desk operations during night shifts. This full-time position requires excellent guest service experience and strong communication skills. You will work Sunday to Thursday nights, ensuring guest satisfaction and efficiently managing check-ins and check-outs....
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Night Front Desk Lead: Guest Experience
vor 2 Wochen
Geelong, Österreich Oaks Hotels, Resorts & Suites VollzeitA leading hospitality brand in Geelong is looking for a Senior Night Guest Service Agent. This full-time night shift role involves overseeing front desk operations, responding to guest inquiries, and ensuring security and safety during overnight hours. Ideal candidates will have experience in guest service, strong communication skills, and the ability to...
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Overnight Front Desk Lead – Guest Services
Vor 6 Tagen
Geelong, Österreich Oaks Hotels, Resorts & Suites VollzeitA prominent hotel group in Victoria seeks a Senior Night Guest Service Agent for full-time night shifts. Responsibilities include managing front desk operations, responding to guest inquiries, and ensuring property security. Ideal candidates should possess prior guest service experience and strong communication skills. This role offers a rewarding package...
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Guest Service Agent | Elevate Guest Experiences
vor 1 Woche
Geelong, Österreich Oaks Hotels, Resorts & Suites VollzeitA major hotel in Geelong is seeking a Full Time Guest Service Agent to provide exceptional customer service and ensure memorable experiences for guests. This role involves welcoming guests, managing check-ins, and maintaining clear communication throughout their stay. The ideal candidate has a strong background in hospitality, a proactive mindset, and a...
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Geelong, Österreich Oaks Hotels VollzeitA leading hotel chain in Geelong is seeking a dedicated Senior Night Guest Service Agent. You will oversee front desk operations, ensure guest safety, and handle reservations during overnight shifts. The ideal candidate has hospitality experience and strong communication skills. Flexibility for night shifts is essential. The position offers career growth and...
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Senior Night Front Desk Lead
vor 3 Wochen
Geelong, Österreich Minor International VollzeitA leading hospitality group in Geelong is seeking a Senior Night Guest Service Agent to oversee front desk operations during night shifts. The ideal candidate should have prior experience in guest service, strong communication and problem-solving skills, and the ability to work independently under pressure. This full-time role requires working Sunday to...
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Senior Night Front Desk Lead
Vor 2 Tagen
Geelong, Österreich Minor International VollzeitA leading hospitality group in Geelong is seeking a Senior Night Guest Service Agent to oversee front desk operations during night shifts. The ideal candidate should have prior experience in guest service, strong communication and problem-solving, and the ability to work independently under pressure. This full-time role requires working Sunday to Thursday...
