Aktuelle Jobs im Zusammenhang mit Return to Work Specialist - Darwin - Gallagher
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Return to Work Specialist
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Darwin, Österreich Gallagher Bassett VollzeitReturn to Work Specialist At Gallagher Bassett, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. We are a fast‑paced, empathetic, outcomes‑driven team that values teamwork, curiosity, and makes a real impact. If you want to play a vital role in helping businesses and individuals...
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Return to Work Specialist
vor 4 Wochen
Introduction At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast‑paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you’re managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview Gallagher Bassett (GB) is Australia and New Zealand’s premier third‑party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self‑insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co. Life at GB is an adventure – often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people. In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programmes available. There are some great things happening at GB and we want YOU to be a part of it all As the Return to Work Specialist, you will support the Claims teams with strategic return‑to‑work, recovery and independence advice. Working closely with all internal and external stakeholders, you will support claims risk triage, case management strategies for more complex claims, educate claims staff on injury and RTW best practices, enhance injury management planning and undertake face‑to‑face interventions where required to support our customers. This role provides a unique opportunity to provide specialist support and grow your career in an exciting direction, and lend your experience to build and grow the technical expertise, operations and processes across the function. How you’ll make an impact Support customers and clients with the recovery, return‑to‑work (RTW) and return‑to‑health, undertaking RTW and treater conference visits where required (virtual and in person). Support case management of injury recovery with regular face‑to‑face claim conferencing and proactive identification of psychosocial factors impacting injury recovery. Develop and support strategic return‑to‑work and recovery solutions, and coach teams in continuous improvement and best practice claims management. Collaborate with internal and external stakeholders, medical professionals and vocational rehabilitation providers throughout the recovery journey to support recovery at work outcomes. Identify and administer opportunities for education, benefits of services and other rehabilitation and/or vocational support to create positive impact to return‑to‑work outcomes. Educate and inform stakeholders on the return‑to‑work process and legislative requirements. About you Previous experience and/or qualifications in injury rehabilitation, vocational counselling or allied health. Ability to work in a sensitive environment with compassion and professionalism. Highly developed communication skills, with the ability to engage and influence at all levels of the organisation. Exceptional time management and organisational skills. A strategic mindset and approach to work. A strong sense of team and collaboration. A resilient attitude. Current Australian driver’s licence (full). Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave. Novated Leasing opportunities. Two paid volunteer days annually. Health Insurance Discounts with our Group Insurance Plan. Employee Stock Purchase Programme. Paid parental leave. Other benefits include: Flexible and hybrid work arrangements. Mental Health and Wellbeing Support for yourself and immediate family members. Employee Recognition Awards and Service Milestone Recognitions. Peer Support Programme. Annual flu vaccinations. Access to Reward Gateway – discount offers at over 350 retailers. And more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer–employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Legal information To be considered for this opportunity you must have the right to live and work in Australia when applying. Unsolicited agency applicants will not be considered for this position. Click on Apply for this Job . #J-18808-Ljbffr
