Lead - Operations Excellence

Join to apply for the Lead - Operations Excellence role at Australian Energy Market Operator (AEMO) . AEMO is Australia’s independent energy system and market operator and system planner. AEMO’s purpose is to ensure safe, reliable and affordable energy today, and enable the energy transition for the benefit of all Australians. Australian governments are now committed to a net zero economy for Australia by 2050 and our vision is to enable this. We have the once-in-a-lifetime opportunity to co-design the future of our energy systems, and our core values revolve around character, commitment, and connection. Join us as we contribute to this significant transition in the energy sector. Division: Operations Department: Operations Resilience Reference number: 12812 Engagement type: Permanent About The Role The AEMO Operations Division is responsible for ensuring continued secure efficient operation of the NEM, WEM and Gas markets while enabling the transition of the power system towards 100% renewables. In this newly created role, you will be reporting to the leadership of the Operations Resilience team, driving operational excellence through robust policy, procedure and knowledge management and control. Interacting closely with the operational control rooms and other parts of the Operations division, you will ensure that standards are consistently applied and continuously improved. This will include supporting the implementation of common practices across operations in NEM, WEM and Gas to improve efficiency, ensure best practices and provide opportunities for our talented people to make the most difference. This role can be based in multiple locations and is likely to have two to three direct reports over time. What You Will Be Doing Map key processes and practices across NEM, WEM and gas functions and identify areas for improvement, including opportunities for alignment across systems and markets. Develop design principles for future state processes including the procedure management framework. Develop an operations-wide implementation plan and progressively update business capability models, ensuring ownership and accountability is assigned and managed for all processes. Develop and champion a “lessons learnt” framework and process within Operations to drive a culture of analysis and learning from our projects, engagements, incidents and near misses. What You Will Bring To The Role Tertiary qualification in business administration, organisational development, operational excellence, industrial engineering or similar capability. Experience in the energy industry, particularly in an operations environment is highly preferred. Significant proven capability in supporting highly process-driven businesses to uplift knowledge and information management, as well as simplify and automate processes. Proven experience in implementing a continuous improvement program. Change management experience will be highly regarded. Benefits In return some of our benefits to you Flexible working: work from home, part time, job share, hybrid options, and additional leave options Professional development via projects, industry networks, job rotation, study assistance and more. Give back with up to 4 days of volunteering leave per year. Reward your hard work with annual performance bonuses (subject to eligibility). Embrace a healthier you with our wellness program, discounted health insurance, gym perks and our comprehensive Employee Assistance Program (EAP). About Our Process At AEMO we are committed to creating and inclusive workforce. We welcome people of all backgrounds, including people with disabilities and neurodivergence and those who identify as Aboriginal and/or Torres Strait Islander. If you have any accessibility requirements to support you during the application or interview process, simply let us know by emailing us a t #J-18808-Ljbffr