Team Leaders

Emirates Leisure Retail Australia (ELRA) and Schnitz has joined forces to bring golden-crumbed, pan-fried schnitzel crafted with Schnitz’s traditional family recipe and a whole lot of passion - to the airport dining scene. We’re hiring Food and Beverage Supervisors to guide and inspire our brand-new team of ‘Schnitzers’. If you’ve got hospitality experience and a love for great food, great people and great service, this is your chance to step up and grow your leadership career. This role operates in a fast-paced, high-pressure environment, so we are seeking someone who can think quickly, make effective decisions, and remain calm and solution-focused when challenges arise. The ideal candidate will demonstrate strong, confident leadership, motivating and guiding the team to deliver high performance. Casual and Full-time positions available. Casual: $37.35 per hour + penalties Full-time: $29.88 per hour + penalties ABOUT YOU: 1+ years of experience in a supervisory role within the hospitality industry (experience in the Quick Service sector is highly preferred) Strong leader with experience managing competing priorities in a fast-paced environment A people-first mindset and passion for great service Calm under pressure and confident leading from the front Strong problem-solving skills in high-pressure situations Good understanding of food safety, hygiene practices, and brand standards Prioritise tasks efficiently during peak service times to maintain smooth operations Familiarity with POS systems and accurate cash-handling procedures You’re available to work on a 7-day rotating roster with varied shifts, including evenings and Public Holidays. KEY RESPONSIBILITIES: Lead, motivate, and develop team members while managing performance and fostering a culture of continuous improvement Manage training and shift coverage in the absence of the Venue Manager Drive sales through average check growth and upselling Deliver outstanding customer service by greeting and serving our valued guests with energy, enthusiasm, and a genuine smile Prepare and serve barista-quality coffee to a high standard (training provided) Take accurate orders at the POS and handle transactions efficiently and professionally Portion, prepare, and cook food items in line with company recipes and food safety standards Operate multiple cooking stations including shallow frying, grilling, and deep frying WHAT WE OFFER YOU Travel discount opportunities with Emirates Airline flights Food and beverage discounts via our corporate venues, inclusive across Australia and New Zealand Opportunity for career growth and development in addition to ongoing daily training Free access to our Employee Health and Wellbeing Assistance Program (TELUS Health) Reward and Recognition Program Shopping Discounts with leading retailers on our online platform (Swag Store) A real team, real growth, and seriously good schnitzels OUR VALUES Teamwork – We encourage & support our teammates, and we reward hard work and celebrate achievements together with our Teams & Partners Service – We deliver exceptional guest experiences, and we strive for excellence every time Integrity – We act honestly and ethically to build and protect our reputation, and we respect differences and have no favouritism Quality – We aim to be the best and take pride in all that we do, and we make it our priority to have a safe and attractive environment for our guests & teammates Results – We acknowledge our achievements, and learn from less favourable outcomes and success is working together to bring us growth and new opportunities If good food, good people and good service matter to you, then we want to hear from you Apply now We are an Equal Opportunity Employer, which values diversity and inclusion. We embrace applicants from all culturally diverse backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities and the LGBTQI+ community. We draw pride and strength from our diversity and actively foster an inclusive workplace that celebrates the contribution made by all our people. It is a requirement for all successful applicants to obtain an Aviation Security Identification Card (ASIC) which requires a full background and criminal history check. All roles offered will be conditional on applicants being able to successfully obtain an ASIC. #J-18808-Ljbffr