Senior Systems Analyst

Queensland Fire Department Status : PermanentFlexible Full-time Tenure Period : Possibility of Extension : Yes Classification : AO6 Salary : $4,525.40-$4,832.30 per fortnight Division : Strategy & Corporate Services Region / Directorate : INFO & TECH Work Unit : Information & Technology Location : Albion Closing Date : Midnight 29 November 2025 Current Queensland Fire Department employees and volunteers must apply via their internal careers site About us As part of the Queensland Fire Department (QFD), you’ll play a key role in maintaining and improving the technology that supports Queensland’s emergency operations. The State Operations IT Solutions team ensures that critical systems and applications are available, reliable, and effective. Join us as a Senior Systems Analyst (AO6) and contribute to the design, maintenance, and enhancement of systems that directly support incident management, disaster coordination, and frontline operations. Your opportunity In this dynamic role, you’ll be responsible for providing technical expertise, systems analysis and support across key QFD applications and platforms. You will : Analyse, configure and maintain operational systems that support emergency management and incident response. Translate business needs into effective system requirements, ensuring functionality and reliability align with operational outcomes. Provide technical advice, troubleshooting and guidance to ensure optimal system performance and user experience. Collaborate with stakeholders to identify improvement opportunities, manage system releases and test solutions. Support operations during disaster events, ensuring continuity of critical systems. What you'll bring The ideal candidate will demonstrate : Proven experience in systems analysis or systems administration within large or complex ICT environments. Strong understanding of incident and event management systems, ideally with exposure to Queensland Disaster Management Arrangements (QDMA) and AIIMS. Familiarity with software development lifecycle (SDLC). Knowledge of PRINCE2 Agile and ITIL service management principles. Strong analytical, problem-solving and stakeholder communication skills — able to translate technical concepts clearly for diverse audiences. A collaborative, adaptable and proactive approach to delivering solutions in a fast-paced operational environment. What's on offer Meaningful impact : Support the critical systems that enable Queensland’s emergency response and disaster management. Diverse experience : Work across the full software development lifecycle, particularly requirement gathering, design and testing. Career growth : Access genuine professional development and opportunities to expand your technical capability. Innovation encouraged : Contribute ideas that improve how frontline and operational teams use technology. Unique environment : Be part of a team that can be called upon during real-world emergencies, supporting life-saving operations. Collaborative culture : Join a values-led department that prioritises teamwork, respect and community service. Capabilities To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the “key accountabilities” for this role : Leadership Competency Stream – Individual Contributor (leading self) Vision Stimulates ideas and innovation Makes insightful decisions Results Builds enduring relationships Drives accountability and outcomes Accountability Fosters healthy and inclusive workplaces Demonstrates sound governance To find out more about the behaviours and competencies required for this role, visit Leadership competencies for Queensland | For government | Queensland Government Contact Want more information? Please contact Leisa Thomas, Solution Delivery Manager on phone or email You can also visit our website to find out more information about joining our team. How to apply Please refer to the QFD Expression of Interest Application Guide for information on how to apply for this role and contact us to discuss any reasonable adjustments if required. To apply for this role, please provide your resume or CV and a one A4 page summary telling us what you will bring to this role in the context of 'Your Key Accountabilities' contained within the role description. Applications will remain current for 12 months and may be contacted for future opportunities. #J-18808-Ljbffr