Senior Cloud Engineer

Senior Cloud Engineer – Cloud Operations CyberCX is seeking a Senior Cloud Engineer – Cloud Operations to engage with customers and address complex cloud and cybersecurity challenges within a Managed Services context. The role focuses on delivering innovative, scalable, and secure cloud solutions across multi-cloud environments (AWS, Azure, Google Cloud) with emphasis on operational excellence and reliable, secure cloud solutions. In collaboration with Pre-sales, Professional Services, and Leadership, the Senior Cloud Engineer ensures seamless delivery of cloud services, focusing on operational excellence, service continuity, and ongoing cloud management. Responsibilities include monitoring, troubleshooting, and optimising cloud infrastructure with proactive support to mitigate risks and ensure long-term service reliability. The position leverages best practices and automation tools to deliver high-quality, consistent Managed Services aligned with customer business goals. Manage, monitor, and optimise multi-cloud environments (with emphasis on Microsoft Azure and Microsoft 365) to ensure high availability, performance, and cost efficiency. Implement automation and best practices to improve operational workflows and reduce manual intervention. Provide ongoing proactive support to clients, identifying and resolving cloud-related issues before they impact services. Troubleshoot and resolve complex technical issues related to cloud infrastructure, security, and networking to ensure minimal downtime and maximum service continuity. Ensure cloud environments are secure, adhering to industry best practices and compliance standards (e.g., ISO 27001, SOC 2, GDPR). Implement and manage cloud security controls, conduct vulnerability assessments, and protect client data and infrastructure from evolving cyber threats. Participate in on-call rotation in accordance with CyberCX’s Payroll and Overtime policies. Mandatory Qualifications, Experience & Skills Relevant certifications or extensive hands-on experience with Microsoft Azure and Microsoft 365 cloud platforms, including Windows 365. Experience delivering cloud services within a Managed Services framework, including service monitoring, incident management, and adherence to SLAs. Deep understanding of cloud security principles (IAM, encryption, firewalls, best practices) for multi-cloud environments. Proficiency in automation, IaC tools, and scripting languages such as Bicep, Terraform, Ansible, CloudFormation, or Python to automate deployments and optimise operations. Knowledge of cloud networking concepts (VPCs, VPNs, hybrid cloud architectures, inter-cloud connectivity) ensuring secure and reliable cloud communication. Experience with cloud monitoring tools (e.g., Azure Monitor, LogicMonitor, Google Cloud Operations Suite, AWS CloudWatch) and techniques to monitor, troubleshoot, and optimise cloud infrastructure. About CyberCX CyberCX is the leading provider of professional cyber security and cloud services across Australia and New Zealand. We partner with private and public sector organisations to manage cyber risk, respond to incidents, and build resilience in a complex threat environment. Through our end-to-end capabilities, we empower customers to securely accelerate opportunities in the digital economy, offering services such as consulting, governance, risk and compliance, incident response, penetration testing, network and infrastructure solutions, cloud security, identity and access management, managed security services, and cyber security training. Seniority level : Mid-Senior level Employment type : Full-time Job function : Engineering and Information Technology Industries : Computer and Network Security #J-18808-Ljbffr