Field Service Supervisor

Field Service Supervisor Location: Revesby, New South Wales, Australia Company: Hitachi Construction Machinery Australia Overview Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry‑leading after‑sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping individuals grow. We inspire a safe and healthy working environment through our safety and wellness campaigns so that we can all ‘See You Tomorrow’. We currently have an exciting and rare opportunity for a motivated and enthusiastic individual to join our team based out of our Sydney branch. In this role you will be part of and based out of our Revesby Branch, however the majority of your role will see you working between multiple sites supervising major works ensuring the safety of your team of tradesmen. Reporting to the Service Manager you will be responsible for: Responsibilities Coordinating major shut‑down projects through effective planning, resourcing and communication with key stakeholders Assist in the preparation of work scopes, costing, scheduling, project planning and execution to completion Ensuring all reporting needs and administrative functions required by the company and the customer are completed promptly and regularly Supervise the accuracy and timeliness of time sheets and sub‑contract documentation to enable prompt job costing Identification of continuous improvements within your area of responsibility To Be Successful You Will Need Prior experience in a supervisory, project management or technical role or with a related OEM Appropriate Trade / Post Trade Qualifications and related Product Training Intermediate PC skills, ability to analyse technical data and reports Good communication skills Have a safety focus and abide by site safety processes Relevant Trade Certificate – Mobile Plant Mechanic (HD Diesel Fitter – Earthmoving/Heavy Transport) coupled with extensive experience and knowledge in repairing, servicing and maintaining mobile plant equipment Strong ability to adapt yourself to different teams, rosters, environments and workloads Ensure that you provide 100 % Customer satisfaction with both internal and external stakeholders, branches & suppliers within the HCA family Benefits TWO bonuses a year: Potential to earn biannual bonuses providing increased earning capacity Health: Discounted Medibank health insurance policy Wellness program: access to Employee Assistance Program Stability: Permanent Full‑Time Position in a leading OEM with long‑term job security Uniform: Generous uniform supplied with Full PPE Training and Development: Continuous training and upskilling with real career development opportunities Staff Discounts: Access to a range of discounts across 400 retailers Australia wide through Orange Benefits Smart Spending Home Electrical Appliances: Employee exclusive staff discounts on Hitachi goods Company culture: Supportive management that values your input and ensures everyone is happy and safe at work How to Apply As per the Recruitment Policy you are required to advise your direct manager and/or supervisor of your application for this role. To apply please visit the intranet and apply via the “jobs” tab. Alternatively visit and submit your application. Employment Details Seniority level: Mid‑Senior Employment type: Full‑time Industry: Machinery Manufacturing Job function: Engineering and Information Technology #J-18808-Ljbffr