Aktuelle Jobs im Zusammenhang mit Customer Care Consultants - Council of the City of Sydney - Compass Corp


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    Council of the City of Sydney, Österreich Dutton Automotive Vollzeit

    Car Care Consultant - Dutton One, Classic Throttle Shop, Auto Mega Warehouse Full-time Established in 1911, Dutton Automotive is the largest retailer and wholesaler of pre‑owned luxury, exotic, prestige, family and commercial vehicles in Australia, focused on reliable and customer‑centric automotive services. Dutton Automotive was recently acquired by...

Customer Care Consultants

vor 1 Stunde


Council of the City of Sydney, Österreich Compass Corp Vollzeit

Customer Care Consultants – Mandarin speaking Add expected salary to your profile for insights We're expanding our Customer Care team and are looking for a Mandarin-speaking consultant to help support our diverse customer base. If you're passionate about delivering exceptional service and fluent in Mandarin and English, we’d love to hear from you. Kickstart Your Career with a Business That Moves People Forward. Join a high-performing, values-driven team helping customers get back on the road after an accident. If you thrive in fast-paced environments and take pride in delivering a great customer experience, we want to hear from you. About Compass Since 2001, Compass has been the market leader in accident replacement vehicles. Our mission is simple: Reduce the Inconvenience for customers, clients, and each other. We achieve this through genuine care, teamwork, and a commitment to doing things better. We live our values every day: Care & Passion – treat others the way we want to be treated Courage – be empowered and make informed decisions Can Do – find solutions and drive continuous improvement Trust – do the right thing in all relationships Your Day-to-Day Responsibilities Lodge new claims via phone, email, or digital channels Make liability assessments and sound decisions Meet individual and team KPIs Handle customer objections and resolve escalations Ensure customers are supported throughout the process Maintain timely and accurate documentation Work cross-functionally to support successful outcomes What You’ll Bring Strong phone presence and clear communication skills Ability to manage client issues (insurance, repair delays, policy matters, etc.) Confident in decision-making, problem solving, and documentation Experience in claims, credit hire, or insurance (preferred) What We Offer Flexible working environment Career development – many of our team members have progressed into senior roles across the business 12 weeks paid parental leave Access to the Employee Assistance Program (EAP) – confidential support when you need it Learning and development days to support your growth Team-building events and activities to strengthen connection and culture Exclusive discounts and offers through our business and HR partners “Make a Difference Leave” – a day spent on local community projects Ready to Apply? Click Quick Apply and submit: A cover letter explaining why you’re interested in this role Your Application Questions Your application will include the following questions: Are you authorized to work in Australia without sponsorship? Which best describes your working rights in Australia? Do you have experience in a contact centre customer service role? We value diversity and welcome applicants from all backgrounds. Shortlisted candidates may be asked to complete a police check. #J-18808-Ljbffr