Operational Funding Specialist

Operational Funding Specialist Melba Support Services is a not-for-profit community organisation that provides life‑enhancing disability supports. For over five decades, Melba has won national awards for excellence in service quality and remains grounded in human rights, zero tolerance for abuse, and inclusive workplaces. Position Purpose The Operational Funding Specialist reviews, analyses, develops and coordinates tailored, high‑quality NDIS submissions for Supported Independent Living (SIL), Disability Support for Older Australians (DSOA) and High‑Intensity NDIS services. The role collaborates closely with internal stakeholders, people supported, families and Support Coordinators to develop and validate Rosters of Care, interpret financial data, and ensure compliance with NDIS requirements. Key Accountabilities Develop comprehensive and accurate SIL/DSOA submissions and Melba Rosters of Support (MROS) that align with people supported goals, routines, and approved funding. Collaborate with internal and external stakeholders to ensure submissions accurately reflect individual needs and are financially viable. Evaluate evidence and supporting documentation to justify funding requests and maintain compliance with NDIA standards. Obtain required approvals and ensure all supporting evidence is current and consistent across documentation. Maintain audit‑ready documentation and provide regular updates and reports to leadership on submission status, funding changes, and risks. Analyse and assess new people supported plans and changes to ensure funding accuracy and alignment with service delivery. Review and update Rosters of Care and POSs in response to plan changes, ensuring viability and people supported support ratios are adequate. Partner with Finance and Billing teams to ensure RoCs and POSs align with funding allocations and services delivered. Identify and report on over‑ or under‑utilisation risks and recommend adjustments to optimise funding use. Maintain transparent communication with all stakeholders to minimise financial and operational risk. Maintain current knowledge of NDIS Pricing Arrangements, compliance standards, and submission requirements. Contribute to continuous improvement initiatives and system/process updates that enhance efficiency and accuracy. Respond promptly to internal and external queries with clear, accurate, and professional information. Adapt practices in response to changes in NDIA processes or organisational priorities. Support other projects or initiatives related to funding, submissions or service sustainability as required. Qualifications & Requirements A current NDIS Worker Screening and Working with Children Check. The ability to drive and a valid driver’s licence to perform travel for work purposes as required. Compliance with OHS&W regulations, legislation, and company policies and procedures. Successful completion of pre‑employment safety screening checks, mandatory training and their subsequent renewals. Advanced NDIS/Disability services knowledge and deep understanding of NDIS funding, pricing arrangements and billing models (SIL, DSOA, CP, High‑Intensity). Experience in NDIS funding, costing or operational roles within the disability or community sectors. Knowledge of the Disability Support for Older Australians Program. Commitment to the promotion of self‑advocacy, human rights and zero tolerance practices. Excellent interpersonal, collaboration, communication and organisational skills with the ability to prioritise, manage multiple tasks and work autonomously. EEO & Inclusion Melba Support Services is an Equal Opportunity Employer. We value diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and culturally and linguistically diverse backgrounds. We are committed to making reasonable adjustments to the recruitment process and day‑to‑day work to support a diverse workforce. #J-18808-Ljbffr