Executive Manager Rural Fire IT Solutions
Vor 7 Tagen
Oversee the creation, implementation, and upkeep of business systems and services, ensuring they are fit for purpose and meet organisational needs.Continuous Improvement of Critical Systems:
Enhance key systems, such as geographical information and event response coordination systems, to support bushfire planning and response.Provide Strategic ICT Advice:
Offer strategic advice on major ICT and information management systems, ensuring effective system performance reporting to senior executives.Manage External Support Vendors:
Ensure third-party and external vendor performance aligns with business service level agreements through effective oversight.Enhance User Experience and Ensure Compliance:
Develop strategies and processes for continuous improvement, enhance user experience, manage unit functions efficiently, and ensure compliance with legislation and best practices.Team Management:
lead team functions through effective human resource and financial management, including staff development through performance planning and review.Highly desirable skills and experience:5+ years managing teams, supporting mission critical software and information systems using metrics and continuous improvement to develop strategies to improve service delivery and reduce support calls.Experience with ITIL service management practices and processes to deliver services in a highly responsive environment.Experience in leading effective demand management, project management and the software development lifecycle within an agile environment.Special requirementsThis role may require work to be performed out-of-business hours and in response to managing an operational service team within a 24 x 7 critical ICT business environment.If you are driven by making a difference through the management of effective information ICT management and possess the required skills and experience,
apply now
by
submitting your CV/Resume and a Short Statement (maximum 2 pages) to email
. Please note we are running this advert in conjunction with Queensland Fire and Emergency Services.Job Reference: 617539Your application will include the following questions:Do you agree to the privacy policy of Eden Ritchie Recruitment?Which of the following statements best describes your right to work in Australia?What is your Current LocationWhat is your availability / required notice?Report this job advert
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