Support Worker

Elouera is a residential service for women who need support in rehabilitation from alcohol and other drugs and is situated on a peaceful property in Orange. Elouera offers specialist child-focused support which enables clients to have their children (under 10) remain with them during the six to twelve-week program. Your Opportunity The AOD Casual Support Worker role includes client supervision outside of normal program hours, day to day client support, taking clients to appointments, supervising self-administration of medication, and maintaining client records. These roles are ideal for those who can step in at short notice to cover shifts when team members are on sick leave, holidays, or other unexpected absences. Working as a Support Worker at our Elouera residential alcohol and drug treatment centre for women, you’ll provide support and supervision to clients undertaking the treatment program. We have a casual opportunity available, which includes a mixture of morning, afternoon, and overnight shifts on a 7-day roster. You may also be asked to cover shifts at our sister site, Wyla, located in Orange. The hourly rate for this role is between $38.66 - $41.45 plus super, plus casual loading and salary packaging benefits. What you’ll bring You will be motivated, committed, and have a genuine interest in working within the Alcohol and Other Drugs sector. Your skills and attributes will include : You will need to either hold, be working towards, or willing to obtain a Certificate IV in Alcohol and Other Drugs, Mental Health, Community Services or other relevant field. Flexibility and commitment to working a 24/7 roster pattern which may include evening shifts – and feeling comfortable working in an autonomous role. Being an excellent communicator – you’ll be able to engage with a range of people from different walks of life, in a non-judgemental and supportive way. A friendly, open, and positive attitude – building relationships to support clients, and providing them with a positive role-model, will be a big part of your role. Emotional maturity and a calm demeanour, especially in high-pressure or conflict situations. Working within professional boundaries with a solid understanding of how to practice these with clients and colleagues. You’ll self-care – this role can be challenging and it’s important to us that you are at your best, to do your best. Being willing, engaged and comfortable with change – we welcome ideas and suggestions for improvement. Strong computer skills, experience with client note-taking and an understanding of how handovers work. You will need to hold a current Australian Drivers Licence, and either hold, be working towards, or willing to obtain a Working with Children Check. You will also need to be willing to obtain your First Aid and CPR Certificate. To be female is a genuine requirement for this position under Section 31 of the Anti-Discrimination Act 1977 (NSW) and Section 30 of the Sex Discrimination Act 1984 (Cth). Most importantly, you’ll live and breathe our values, which means : You are humble, human, and full of hope You show up and share You ask : Why not? And what’s next? You leave a positive wake Benefits of Working with Us At Elouera we work together to provide clients with the best recovery process possible. Our management team has an open and honest approach – we provides support as required but encourages autonomy and accountability too. 5 additional paid wellbeing days per year Shift loading payments on top of your hourly pay rate for eligible shifts Regular training and opportunities for professional development Monthly team meetings to ensure inclusivity and collaboration Option to receive a Meal and Entertainment card through salary packaging An EAP to support you and your family with wellbeing services Lives Lived Well offer a huge range of benefits and you can find them all on our website. How to Apply For further information or for a copy of the Position Description please email : Applications close on Friday, 5 December 2025 , however we will be conducting interviews throughout the process and may close applications early. Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Nations Peoples. #J-18808-Ljbffr