Outpatients Administration Officer

Employment Type: Permanent Full/Part Time, from 24 hours up to 38 hours per week Location: Campbelltown and Camden Hospital Position Classification: Administration Officer Level 3 Remuneration: $35.84 – $36.96 per hour Requisition ID: REQ Application Close Date: 07/12/2025 Interview Date Range: 10/12/2025 - 17/12/2025 Contact Details: Amy Coghill – | About The Opportunity Be a part of our Outpatients Team Are you a natural communicator who thrives in fast‑paced environments and genuinely cares about making a difference? If you’re organised, empathetic and ready to be part of something bigger, this is your chance to join a team that values your skills and your passion. At South Western Sydney Local Health District (SWSLHD), our Outpatients Department is more than just a workplace – it’s a hub of innovation, collaboration and care. As an Outpatients Administration Officer you’ll play a vital role in helping patients access the specialist medical services they need while supporting clinicians and contributing to a culture of excellence across both hospital sites. What You’ll Be Doing Provide effective, efficient and high‑level clerical support to the Outpatients Department, delivering an exceptional standard of customer service to patients to ensure effective coordination and execution of specialist medical clinics. This position requires a highly organised, self‑motivated individual capable of managing a diverse range of administrative duties and able to undertake decision‑making in day‑to‑day operations for outpatient services. The role works in an exciting but challenging dynamic team environment. The Outpatients Department is committed to delivering excellent care and new ways of thinking about how we deliver care. Where You’ll Be Working Campbelltown and Camden Hospitals, part of the South Western Sydney Local Health District, work together to provide comprehensive healthcare services to the Macarthur region. Campbelltown Hospital, a leading tertiary facility, offers a wide range of services including cardiology, maternity, palliative care, respiratory medicine, emergency medicine and aged‑care services. It also features specialised mental health and cancer facilities. Camden Hospital complements these services by specialising in care for older persons with acute or chronic health conditions, including rehabilitation, palliative care, geriatric evaluation and management and psychogeriatric care. The hospitals share a close‑knit, community‑focused team dedicated to delivering safe, quality, and compassionate care. The ongoing multi‑million dollar redevelopment at Campbelltown Hospital will further enhance its capabilities, introducing advanced equipment and amenities. How To Apply To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application. Can you describe a time when you dealt with a distressed or upset patient or customer? What steps did you take to manage the situation, and what was the outcome? Outpatients can be a busy and fast‑paced environment where teamwork is essential. Can you give an example of how you worked as part of a team to manage a challenging situation or meet a tight deadline? Need more information? Click here for the Position Description Find out more about applying for this position Additional Information Salary Packaging South Western Sydney Local Health District employees can enjoy the benefits of salary packing. Visit Smart Salary for more details. Health & Fitness South Western Sydney Local Health District employees receive discounted gym membership/corporate wellbeing programmes, including the Fitness Passport. Transforming Your Experience Transforming Your Experience (TYE) is SWSLHD’s key strategy to positively transform the experience of our patients, consumers, staff and communities across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment. To be eligible for a permanent appointment to a position in NSW Health, you must have Australian citizenship or permanent Australian residency. At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support them. Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and/or Torres Strait Islander background, people with a disability and people from the LGBTQI+ community to apply. SWSLHD is committed to driving a child‑safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse. Connect with us on X, Facebook and LinkedIn. #J-18808-Ljbffr