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Brokerage Support Officer This role is ideal for individuals who thrive in a fast-paced, team-oriented environment and are passionate about making a positive impact in the aged care sector. The position is a 12-Month Maximum Term Full-Time, with a flexible location and hybrid work from home arrangements. The successful candidate will demonstrate strong administrative and organisational skills, high computer literacy, and a professional approach to customer service and communication. Key Responsibilities Develop and maintain relationships with key stakeholders Support induction processes for new brokering partners Ensure brokerage service agreements are relevant, current, and compliant Receive, track and respond in a timely manner to enquiries from internal and external stakeholders Maintain an effective and efficient records management system and brokerage register Keep up to date with knowledge of program funding guidelines, requirements, and processes Assist with invoice acquittals for brokered services Skills & Experience Strong written and verbal communication skills Experience in the collection and analysis of client or customer information Ability to manage competing priorities within a high-volume work environment An ability to develop and maintain positive working relationships Commitment to supporting and promoting the individual needs of the people we support Successful candidates will be required to clear probity checks including National Criminal History Record Check and complete an Aged Care Statutory Declaration. About the Organisation Life Without Barriers is a leading social purpose organisation that supports children, young people and families, people with disability, older people and people with mental illness. We employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. What We Offer Thorough induction program Career pathways across a national organisation Attractive remuneration package with a monthly rostered day off Remote working opportunity Receive up to $15,900 of your annual salary tax-free through Salary Packaging Access to Fitness Passport – workplace health and fitness program We are an equal opportunities employer and welcome applications from people of Aboriginal and Torres Strait Islander background and people with disability. Equal Employment Opportunity Statement We are committed to equal employment opportunities and welcome applications from all qualified candidates. #J-18808-Ljbffr

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